Service Technician
Automotive & Transport Services · Vehicle Service & Repair · Automotive Technician · Automotive Repair · Fleet Management
In short
As a Service Technician, you will perform routine preventive service, troubleshoot, and repair air compressors and related equipment, ensuring high-quality customer service. This remote role requires 1-2 years of technical experience, strong customer focus, and the ability to travel within a 1-2 hour radius of Lancaster, PA.
Responsibilities
- Perform routine preventive service, troubleshoot and repair air compressors, air dryers, drains, controllers, and low-pressure blowers.
- Set, install, and pipe compressor systems.
- Absorb learning including VSD’s, refrigeration, industrial networks, remote monitoring, and air audits.
- Pressure wash and clean customer equipment pad, skids, coolers, concrete, and tanks.
- Communicate with customers and Service Manager regarding services, repairs, upgrades, and customer needs.
- Completely fill out all service-related documentation.
- Attend training at Air Academy and train with Senior Service Technicians.
- Promote and practice proper safety procedures and correct use of personal protective equipment.
- Provide a high level of customer service and respond to customer needs.
- Participate in a rotating 24/7/365 on-call pool with travel to customer locations, including out-of-town and overnight travel.
- Be subject to random drug testing.
Requirements
- 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
- Experience with the maintenance, overhaul, and repair of industrial equipment, including electrical, hydraulics and/or pneumatics is preferred.
- Experience in HVAC is a plus.
- Ability to work independently and complete tasks within assigned deadlines.
- Customer-focused and take ownership of meeting customer needs.
- Ability to use computers to complete work orders, ordering parts and training.
- Ability to supply all basic required tools.
- Ability to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.
- Basic understanding of mechanics and electrical theory.
- High School Diploma or equivalent required.
- Valid driver's license and fluent in English.
- Reside within reasonable commute (30 minutes to one hour) of the assigned territory.
- Ability to park a company-issued, branded service vehicle at your place of residence without restrictions.
Desired Qualifications
- Certifications are a plus (EPA Certified).
- Participate in occasional travel to Rock Hill, SC for paid training.
Benefits
- Flexible benefits plan including medical, dental, and vision.
- Generous 401(k) retirement plan match and automatic contribution.
- Competitive paid time off and sick time.
- Life & Disability insurance.
- Paid training.
- Excellent paternal, adoption, and maternal leave.
- Equipped with a company vehicle, laptop, cell phone, and uniform.
- Salary of $24.70/hr - $36.55/hr, based on knowledge, skills, and experience, geographically adjusted.
- Overtime eligible, starting after 8 work hours in a day.
#Service Technician#Field Service#Air Compressors#Customer Service#Technical Support#Maintenance#Repair
Company
Atlas Copco
Job Posted
3 weeks ago
Expires
in 1 month
Employment Type
Full Time
WorkMode
Remote
Experience Level
Associate
Locations
Lancaster, United States
Qualification
No Formal Education
Applicants
Be an early applicant