Customer Solutions Manager

JOB DESCRIPTION

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Digital Solution Engineering Manager

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Do you have the ability to turn complex automation, safety, and digital solutions into real customer value?

Process Automation Energy Digital Business Line within a world leading automation organization.
Drives end-to-end customer solutions from opportunity shaping through project execution to lifecycle services, ensuring technically robust, compliant (IEC61511 / IEC62682), and value-driven outcomes across control systems, safety, and digital environments.

Join an established digital organization within a world leading automation organization

We are rapidly growing a standalone digital venture focused on helping industrial companies unlock value from their operations through advanced software solutions.

Our team combines deep domain expertise with agile software development to deliver applications that support our customers’ journey towards safe, autonomous operations.

ABB Digital's AlarmInsight & SafetyInsihgt products are now looking for a Customer Solutions Manager with Business Development attitude who enjoys working at the intersection of technology, industry, and business. You will be a central part of the core " Technical Product mangement" team in Norway, as well as supporting external sales and project delivery units.

This role is ideal for someone who can translate complex software capabilities into real value for customers and who is motivated by building something new. You will join a small, entrepreneurial product team with the agility of a startup, supported by the expertise, credibility, and customer network of a large engineering organization.

What We Are Looking For

We are looking for someone who combines sales capability with technical expertise, curiosity and enjoys working in environments where things are still being built, time to time travelling to meat Customers and on-site

Experience

• Experience in B2B sales or business development
• Experience working with Energy industry customers for E2E projects from early opportunity shaping through solution definition and project execution
• Ability to understand and explain IT and technical software solutions
• Knowledge of Safety and Alarm management Lifecycles (IEC61511 and IEC62682) within process automation.
• Knowledge about DCS and Control rooms environment

Experience from one or more of the following areas is a plus:

• Industrial software
• Safety and Alarm workflows in the operation and maintenance lifecycle phase
• Safety and Alarm Engineering / Design
• Process automation solutions
• Digitalization or Industry 4.0
• Technical consulting or solution sales
• Turning technical complexity into a clear, structured, customer-ready solution, ensuring what is proposed can be delivered and maintained
• Integration capability bridging IT & OT, engineering & business, project & service

Who You Are

You are someone who:

• Enjoys translating technology into business value
• Is curious and eager to understand complex systems
• Is comfortable working in an entrepreneurial environment
• Takes initiative and drives opportunities forward
• Builds strong relationships with both engineers and decision makers
• Thrives when you can help shape how things are done
• Translate customer operational needs into feasible technical solutions
• Support account teams in structuring E2E projects

What We Offer

The opportunity to build a new venture within a strong engineering organization

• A role with high impact and influence on our go-to-market strategy
• Close collaboration with experienced engineers and product teams
• Access to an established industrial customer network
• A dynamic environment combining startup agility with corporate stability

More about us

At ABB, we are dedicated to addressing global challenges. Our core values of care, courage, curiosity, and collaboration – combined with a focus on diversity, inclusion, and equal opportunities – are key drivers in our aim to empower everyone to create sustainable solutions.

We look forward to receiving your application and CV through our career portal no later than August 3, 2026. Please note that we can only accept applications submitted through our online career portal. Applications via e-mail will have to be deleted and not processed due to data privacy requirements.

ABB is a supplier of critical infrastructure. Personnel safety is therefore important to ABB and our customers. In collaboration with Meditor, ABB in Norway conducts background checks on candidates who receive offers of employment. This is to ensure compliance with ABB’s guidelines for recruitment and personnel safety, as well as compliance with legal requirements related to trade sanctions. Candidates will be asked to provide relevant information.

If you have any questions, please contact Doriano Pesenti, email [email protected].

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Requisition ID: JR00039953

Important: In order to be employed by ABB you will need to fully comply with/fulfill all local ABB employment requirements/processes.**

Before applying, please read our Fraud Warning.**

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