Tower Lead - Azure DevOps, Terraform
Technology, Data & Digital · IT Infrastructure & Security · DevOps · Cloud Engineering
In short
The Tower Lead for Support & Operations in Noida, India, is responsible for managing escalations, ensuring operational excellence, and driving customer satisfaction through Infrastructure as Code strategies using Terraform and Azure. This role focuses on optimizing service delivery and fostering continuous improvement.
Responsibilities
- Drive revenue generation by implementing Infrastructure As Code (IaC) strategies using Terraform and Azure.
- Manage escalations by leveraging Terraform and Azure Kubernetes, ensuring timely incident resolution.
- Ensure operational hygiene by validating reports generated through Azure Monitoring Tools.
- Enhance customer satisfaction by developing and implementing new frameworks using Azure PaaS Services.
- Lead Profit Improvement Plans (PIPs) by integrating automation solutions in Azure and Terraform.
Requirements
- Proficient in Infrastructure As Code (IaC) using Terraform and Azure.
- Strong understanding of Windows Azure IaaS and PaaS services.
- Familiarity with Azure Kubernetes for container orchestration.
- Excellent problem-solving skills with a focus on customer satisfaction and operational efficiency.
- Strong analytical skills to validate and interpret operational reports.
Desired Qualifications
- Optional but valuable: Azure Solutions Architect Expert Certification.
- Optional but valuable: Terraform Associate Certification.
Benefits
- Supercharge your potential, find your career, and find your spark at HCLTech.
- Work at a place that puts its people first.
- Join a global technology company with over 223,000 employees across 60 countries.
- Deliver industry-leading capabilities centered around digital, engineering, cloud and AI.
#DevOps#Azure#Terraform#IaC#Cloud
Company
HCLTech
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Senior
Locations
Noida, India
Applicants
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