In short
We are recruiting Store Assistants for our new IKEA Chester store. This part-time role involves customer-facing duties such as sales, checkouts, returns, and food service, along with stock management. We offer a competitive hourly rate, flexible working hours, and excellent benefits including discounts and life assurance.
Responsibilities
- Help customers find solutions for their homes.
- Serve customers in the Bistro.
- Support click-and-collect orders.
- Keep the store looking its best.
- Take responsibility for all areas of the small store, including customer-facing roles like sales, checkouts, returns, fulfilment, and food service in the Bistro.
- Prioritize customer experience by interacting with guests and promoting products.
- Ensure all areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop.
- Carry out manual handling and heavy lifting of various stock, using pump trucks and trolleys.
- Use appropriate stock ordering processes and systems to secure quality ingredients, support food safety, reduce waste, and pick and prepare customer orders.
- Ensure all safety protocols and regulations are followed.
Requirements
- Able to multitask effectively, manage your own workload, and work collaboratively as part of a team.
- Ability to use your initiative, analyse the shop floor and decide priorities with the customer at the heart of the operation.
- Bring a strong customer-first mindset, enjoying varied daily tasks and making customers feel valued.
- Retail or customer service experience is helpful.
- A proactive, hands-on attitude is important.
- Confident using computers and technology to support day-to-day tasks.
- Highly organised and detail-oriented, able to prioritise work and stay composed in a fast-paced environment.
- Experience in food service or food safety is an advantage, though not required.
- Ability to bring transferable skills and apply them confidently in food areas.
Desired Qualifications
- Experience in food service or food safety is an advantage, though not required.
- Transferable skills and ability to apply them confidently in food areas.
- Ability to bring transferable skills and apply them confidently in our food areas.
Benefits
- Hourly rate of £13.45 per hour.
- 12 hours weekly, working 3 days out of 7 and 3 out of 4 weekends.
- 16 hours weekly, working 4 days out of 7 and 3 out of 4 weekends.
- 24 hours weekly, working 4 days out of 7 and 3 out of 4 weekends.
- Working hours will be between 7am to 8:30pm.
- Flexibility to match your life and our business needs can be discussed during the interview.
- 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
- Life Assurance of 4 times your pay.
- Enhanced statutory pension contributions.
- Interest free loans.
- iBenefits – Rewards & discount portal.
- So much more!
#sales#retail#customer service#food service