Sr Administrator (Support & Operations)
Technology, Data & Digital · IT Infrastructure & Security · Network Administration · IT Support · Cloud Engineering
In short
Join HCLTech as a Sr Administrator specializing in Support & Operations for Enterprise WLAN in Noida, India. This role involves monitoring and troubleshooting wireless user connectivity, managing guest services, and supporting SSID administration. You will resolve incidents, manage configurations, and ensure compliance and performance reporting for Cisco and Aruba wireless networks, requiring 3-5 years of experience.
Responsibilities
- Monitor enterprise WLAN services.
- Support wireless user connectivity issues.
- Troubleshoot authentication failures.
- Manage guest wireless services.
- Support SSID administration activities.
- Resolve wireless incidents.
- Support L1 team and work closely with them.
- Troubleshoot wireless client issues.
- Support roaming investigations.
- Escalate RF-related and complex issues to L3.
- Perform SSID provisioning.
- Provide AP deployment support.
- Manage controller configuration updates.
- Implement WLAN policies.
- Validate AP health.
- Monitor controller availability.
- Support firmware compliance activities.
- Assist in wireless performance reporting.
Requirements
- 3-5 years of Wireless Operations experience.
- Experience supporting Cisco or Aruba wireless networks.
- Good understanding of WLAN fundamentals.
- Cisco WLC 9800
- Cisco Access Points
- Aruba Central
- Aruba Controllers
- WLAN Troubleshooting
- WPA2/WPA3
- 802.1X Fundamentals
- RADIUS Basics
Desired Qualifications
- CCNA Wireless / Enterprise
- Aruba ACA
- ITIL Foundation
Benefits
- Supercharge your potential.
- Find your career.
- Find your spark.
- A place that knows that helping its customers stay on top starts by putting its people first.
#Network Engineer#Enterprise WLAN#Wireless Operations#Cisco#Aruba#Incident Management#Configuration Management#Monitoring#Compliance#Reporting
Company
HCLTech
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Noida, India
Applicants
Be an early applicant