Service Technician
Manufacturing & Production · Quality & Process · Maintenance & Reliability · Manufacturing Engineering
In short
Atlas Copco Compressors LLC is seeking a Service Technician to perform routine preventive service, troubleshooting, and repair of air compressors and related equipment. This remote role requires 1-2 years of technical experience, strong customer service skills, and the ability to travel within a 1-2 hour radius of Phoenix, Arizona. Benefits include flexible health plans, 401(k) match, and paid training.
Responsibilities
- Perform routine preventive service, troubleshoot and repair air compressors, air dryers, drains, controllers, and low pressure blowers.
- Set, install, and pipe compressor systems.
- Learn advanced topics like VSD’s, refrigeration, industrial networks, remote monitoring, and air audits.
- Pressure wash and clean customer equipment pads, skids, coolers, concrete, and tanks.
- Communicate with customers and Service Manager about services performed and present repair/upgrade options.
- Complete all service-related documentation, including service reports, start-up forms, warranty forms, and oil sample forms.
- Attend training at Air Academy and train with Senior Service Technicians.
- Promote and practice proper safety procedures and correct use of personal protective equipment.
- Provide a high level of customer service and respond to customer needs.
- Participate in a rotating 24/7/365 on-call pool, including travel to customer locations, out-of-town, and overnight stays.
- Comply with random drug testing.
Requirements
- 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
- Ability to work independently and complete tasks within assigned deadlines.
- Customer-focused with ownership of meeting customer needs.
- Proficient in using computers for work orders, ordering parts, and training.
- Ability to supply all basic required tools.
- Able to lift up to 50 lbs. regularly and work in industrial environments with continuous walking, reaching, bending, and kneeling.
- Basic understanding of mechanics and electrical theory.
- High School Diploma or equivalent.
- Valid driver's license.
- Fluent in English.
- Must reside within a reasonable commute (30 minutes to one hour) of the assigned territory.
- Must be able to park a company-issued service vehicle at your residence without restrictions.
Desired Qualifications
- Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics is preferred.
- Experience in HVAC is a plus.
- Certifications are a plus (EPA Certified).
Benefits
- Flexible benefits plan including medical, dental, and vision.
- Generous 401(k) retirement plan match and automatic contribution.
- Competitive paid time off and sick time.
- Life & Disability insurance.
- Paid training.
- Excellent paternal, adoption, and maternal leave.
- Company vehicle, laptop, cell phone, and uniform provided.
- Overtime eligible (begins after 8 work hours in a day).
#Service#Field Service#Technician#Air Compressors#Mechanical#Electrical