Service Engineer
Manufacturing & Production · Production & Assembly · Manufacturing Engineering · Process Engineering
In short
As a Service Engineer for Tetra Pak in Gurgaon, India, you will be the primary contact for customers, delivering high-quality service for food processing and packaging equipment. Your responsibilities will include maintenance, troubleshooting, installations, customer training, and ensuring contract performance and safety standards are met.
Responsibilities
- Perform preventive and corrective maintenance, troubleshooting, and installations at customer sites.
- Analyze technical issues and escalate when needed using standard operating processes.
- Train customer operators and support production efficiency.
- Monitor service contracts and contribute to business development.
- Ensure compliance with safety, food quality, and reporting standards.
- Represent Tetra Pak professionally and contribute ideas for improving customer operations and service delivery.
- Maintain a clean, safe work environment and follow all safety protocols.
Requirements
- Up to 3 years of experience in maintenance, service, or installation roles.
- Education in industrial systems, automation, or process engineering.
- Strong mechanical, electrical, and automation knowledge.
- Ability to travel up to 90% of the time.
- Intermediate level of English.
- A proactive, customer-first mindset.
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