Senior Supervisor Supply Chain
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Procurement · Business Analysis
In short
As a Senior Supervisor, Supply Chain, you will lead and develop a diverse team supporting global supply chain operations. This hybrid role in Mandaluyong, Philippines, involves partnering with global stakeholders, ensuring operational excellence, and driving continuous improvement through data-driven decision-making and emerging technologies like AI.
Responsibilities
- Manage daily supply chain operations and ensure service level agreements (SLAs) are consistently achieved.
- Monitor team performance, workload distribution, productivity, and operational risks.
- Drive continuous improvement initiatives focused on quality, efficiency, customer experience, and cost optimization.
- Develop staffing plans and workforce strategies to support business growth and operational continuity.
- Lead, coach, mentor, and develop a team of supply chain professionals and emerging leaders.
- Foster a culture of accountability, collaboration, learning, and engagement.
- Partner with global stakeholders and serve as the primary Manila point of contact.
- Proactively address escalations and identify opportunities to strengthen customer partnerships.
- Translate business strategies into actionable operational goals and lead strategic projects.
- Utilize analytics, automation, digital technologies, and AI-enabled solutions to improve decision-making, reporting, productivity, knowledge management, and operational performance.
Requirements
- Bachelor's degree in Engineering, Supply Chain Management, Business, or a related field.
- At least 10 years of relevant experience in Supply Chain, Procurement, Purchasing, Planning, Demand Planning, SIOP, Business Analytics, or related functions.
- Demonstrated leadership experience managing multiple teams, functions, or complex operational environments.
- Experience leading direct reports and developing future leaders.
- Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Outlook, and Teams.
- Experience with SharePoint, data visualization platforms, business intelligence tools, and reporting systems.
- Familiarity with continuous improvement methodologies and operational excellence practices.
- Experience using AI-enabled productivity and collaboration tools such as Microsoft Copilot, Claude, Power BI AI, Power Automate, or similar technologies.
- Understanding of responsible AI usage, data confidentiality, and governance principles.
Desired Qualifications
- People-focused leader with a passion for developing talent, driving results, and building strong partnerships.
- Combines strategic thinking with operational excellence.
- Uses data-driven insights and sound business judgment to solve complex challenges.
- Delivers customer-focused outcomes.
- Embraces continuous improvement, digital transformation, and emerging technologies, including AI tools.
Benefits
- Competitive benefits plans
- Variety of medical insurance plans
- Employee Assistance Program
- Employee resource groups
- Recognition programs
- Flexible time off plans
- Paid parental leave (maternal and paternal)
- Vacation leave
- Holiday leave
- Ongoing career development
- Mentorship
- Training opportunities
- Leadership opportunities
#Supply Chain#Operations#Leadership#Business Analytics#Procurement#Planning#Demand Planning#SIOP#Continuous Improvement#AI#Digital Transformation