The Job

Senior Program Manager, RME Sort Center Mile Partner, Reliability and Maintenance Engineering, INOPs

Logistics, Sales & Operations · Program Management · Project Management

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In short

The Senior Program Manager, RME SC Mile Partner in Bengaluru, India, leads strategic initiatives across Amazon's Sort Center network focusing on safety, cost, technology, reliability, asset management, sustainability, and skill development. This role requires strong program management experience, comfort with ambiguity, and the ability to drive improvements and communicate results to senior leadership.

Responsibilities

  • Lead strategic requirements across Amazon India's Sort Center network (20 SCs in 12 cities).
  • Oversee nine critical verticals: Safety, Cost, New Technology Initiatives, Reliability Engineering, Base Building Management, Asset Performance Management (APM), Sustainability, Skill Development, and Business Analytics.
  • Drive transformative initiatives including SC Championships (technician and Blue Badge skill enhancement).
  • Run MBRs with Mile Ops Directors and stakeholder function leaders.
  • Maintain strategic connects with HR Leaders and Ops on Voice of Associates.
  • Manage OP1/OP2 workflows, Blue Badge headcount planning, and Free Cash Flow (FCF) initiatives.
  • Embed a zero-tolerance safety culture.
  • Drive OP budget cycle understanding site-level requirements.
  • Drive >7% YoY cost efficiency via reduction in reactive repairs and idle asset management.
  • Improve asset reliability, targeting 99.9% uptime and 97% sustainability compliance.
  • Drive WBR for the SC business unit and manage Transfer of Asset (TOA) processes.
  • Develop technicians and close technical skill gaps through learning programs and capability building.
  • Govern RME SC OPEX and enable >10% YoY savings through analytics, spare control, and preventive strategies.

Requirements

  • 5+ years of program or project management experience.
  • Experience using data and metrics to determine and drive improvements.
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.

Desired Qualifications

  • 2+ years of driving process improvements experience.
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.

Benefits

  • Opportunity to lead strategic requirements across a large network.
  • Influence the cost, reliability, and talent trajectory of INRME SC.
  • Contribute to Amazon’s global network through VP-level SPS transformation pillars.
  • Opportunity to shape network-wide safety standards and practices.
#RME#Sort Center#Mile Partner#Reliability and Maintenance Engineering#INOPs#Program Manager#Safety#Cost#New Technology Initiatives#Reliability Engineering#Base Building Management#Asset Performance Management#Sustainability#Skill Development#Business Analytics#Operations
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Company

Amazon

Job Posted

3 days ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Bengaluru, India

Applicants

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