The Job

Senior Program Analyst

Logistics, Sales & Operations · Program Management · Business Analysis · Project Management

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In short

The Senior Program Analyst in Tijuana, Baja California, Mexico, will assist in program development and implementation by managing processes and improving efficiencies. This role involves coordinating across teams, monitoring timelines, budgets, and risks, and requires strong analytical and communication skills in both English and Spanish.

Responsibilities

  • Coordinate with third parties and internal customers for complex programs to identify and meet needs.
  • Track and communicate program status updates and ensure compliance with processes and guidelines.
  • Prepare and discuss meeting agendas, document key discussion points, project plan changes, and stakeholder needs.
  • Contribute to and update project plans, including priorities, timelines, critical tasks, stakeholder identification, and resource allocation.
  • Collect, compile, monitor, and maintain budget data, identify potential issues, and communicate them to the Program Manager.
  • Track progress and execution of complex deliverables to ensure deadlines are met.
  • Identify and escalate issues that may impact deadlines.
  • Coordinate schedules and task assignments for complex projects using proper project management practices.
  • Manage and communicate changes in program timelines, priorities, and deliverables to stakeholders.
  • Gather, analyze, and interpret data and program metrics using advanced tools.
  • Resolve inconsistencies in data and metrics.
  • Synthesize data and metrics into a summary of key trends, risks, and changes.
  • Present results in a report that can be easily understood by key stakeholders.

Requirements

  • Written and spoken fluency in English and Spanish.
  • Associate's degree in Business Administration, Management, Computer Science, Engineering, or related field.
  • High School Diploma or equivalent and 2+ years of relevant work experience.
  • Strong verbal and written communication skills; ability to clearly organize and articulate complex information to others.
  • Hands-on working knowledge of Microsoft Excel & Microsoft Power Point.
  • Working knowledge of Tableau/BI tools and willingness to expand to expert level.
  • Strong deductive problem solving skills and data analysis.

Desired Qualifications

  • Bachelor's degree in Business Administration, Management, Engineering, Computer Science, or related field.
  • 3+ years of experience creating, scheduling, and maintaining program plans or related experience.
  • 2+ years of experience with program management tools.
  • A strong interest in and/or knowledge of AI tools.
  • Knowledge of Confluence, Teams and Jira.

Benefits

  • Periodic early morning and evening calls for collaboration with international teams may be required.
#Program Analyst#Operations#Project Management#Analysis#Data Analysis#Business Analysis#Business Intelligence#Tableau#Excel#PowerPoint#Jira#Confluence#Teams#AI Tools
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Company

Qualcomm

Job Posted

2 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Tijuana, Mexico

Qualification

Diploma, Bachelor

Applicants

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