Risk Manager II, Travel and Expense Reimbursement Audit (TERA)
Finance, Banking & Legal · Banking & Investments · Risk Management
In short
Amazon's TERA team seeks a Risk Specialist II (L5) in Hyderabad to investigate complex fraud, abuse, and waste (FAW) cases, design and prototype AI-powered investigation tools, and streamline workflows. This role bridges domain expertise and technology to enhance investigation quality and efficiency.
Responsibilities
- Conduct deep-dive investigations of complex FAW cases using transactional data, OCR receipts, badge scans, and travel records.
- Identify patterns, perform root-cause analysis, and deliver evidence-based findings.
- Measure and test risk controls to inform program-level risk assessment and identify gaps.
- Serve as the domain SME, staying current on fraud trends, regulatory changes, and industry best practices.
- Analyze detection rule outputs to reduce false positives through threshold calibration, exception logic, and contextual filters.
- Define and own investigation quality frameworks and metrics.
- Map and re-engineer investigation workflows into streamlined single-pass processes.
- Quantify non-productive work and implement prevention mechanisms.
- Design and build scalable, user-friendly investigation tools, dashboards, and workflow interfaces.
- Partner with engineering and product teams to translate investigator needs into technical requirements.
- Build prototypes and proof-of-concepts using generative AI, LLMs, prompt engineering, and no-code/low-code platforms.
- Support Astra/Virtual Investigator testing and tune detection rules.
- Work across engineering, product, data science, and operations teams.
- Maintain SOPs and documentation; mentor peers and deliver risk management training.
Requirements
- 5+ years of fraud audits/risk investigations experience
- Experience effectively communicating complex concepts through written and verbal communication
- Experience handling confidential information and maintaining professionalism in dealing with senior executives, or experience with end-to-end project management
- Demonstrated ability to manage multiple concurrent investigations with attention to detail and adherence to deadlines.
- Proficiency in data analysis using Excel, AI/ML tools (e.g., generative AI, LLMs, prompt engineering, no-code/low-code AI platforms)
Desired Qualifications
- Experience using Lean Process Improvement, Six Sigma methodologies or related performance metrics/process improvements to increase efficiency within processes, forecasting, planning, optimization, and logistics
- Experience in an operational role, or experience working with data analytics and using these metrics to identify problems
- Certified Fraud Examiner (CFE), CA, CIA, CAMS, or similar professional certification.
- Familiarity with UX/UI design principles and user-centered design thinking.
- Experience with travel & expense management systems (e.g., SAP Concur, Coupa) or corporate audit programs.
Benefits
- Inclusive culture empowers Amazonians to deliver the best results for customers.
#Risk Management#Audit#Fraud Investigations#Expense Reimbursement#Automation#AI#Data Analysis#Process Improvement#Compliance
Company
Amazon
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Hyderabad, India
Qualification
Bachelor
Applicants
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