The Job

Program Manager II, Global Catalog Operations

Logistics, Sales & Operations · Program Management

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In short

Amazon is seeking a Program Manager II for Global Catalog Operations in Chennai, India. This role focuses on improving catalog data quality through data-driven analysis, process improvement, and cross-functional collaboration. You will identify, investigate, and solve quality issues impacting business metrics, working with various teams to deliver solutions.

Responsibilities

  • Drive data-oriented analysis, technology solutions, and process improvement projects.
  • Identify and resolve process gaps by collaborating with stakeholders.
  • Serve as a Subject Matter Expert (SME) for processes.
  • Drive business/operational metrics through quantitative decision-making and tool adoption.
  • Perform deep dives into processes to propose improvements.
  • Collaborate with Science, Engineering, and Product teams to improve business metrics.
  • Provide regular project progress updates.
  • Prioritize process improvements based on business objectives.
  • Ensure effective risk controls and implement corrective actions.
  • Develop new ideas and establish procedures for long-term solutions.
  • Drive continuous improvement and decision-making strategies.

Requirements

  • 3+ years of program or project management experience.
  • 3+ years of cross-functional experience with tech and non-tech teams.
  • 3+ years of defining and implementing process improvement initiatives using data and metrics.
  • Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL.
  • Experience defining program requirements and using data/metrics for improvements.
  • Bachelor's degree.

Desired Qualifications

  • 3+ years of driving end-to-end delivery and communicating results to senior leadership.
  • 3+ years of driving process improvements.
  • Experience in stakeholder management with multiple stakeholders at varied organizational levels.
  • Experience building processes, project management, and schedules.

Benefits

  • Inclusive culture that empowers employees.
  • Support for workplace accommodations for individuals with disabilities.
#Program Management#Catalog Operations#Data Quality#Process Improvement
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Company

Amazon

Job Posted

1 day ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Chennai, India

Qualification

Bachelor

Applicants

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