The Job

Principal UX Researcher

Technology, Data & Digital · Product & Design · UI/UX Design · User Research

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In short

Microsoft AI is seeking a Principal UX Researcher to shape next-generation AI-powered monetization experiences. This hybrid role requires a strong mixed-methods researcher adept at exploratory and evaluative research to drive product strategy and create impactful user experiences. The ideal candidate will influence at high levels and elevate the research craft of the team.

Responsibilities

  • Understand customer behaviors, motivations, needs, and aspirations to build relevant and impactful experiences.
  • Drive product strategy through rigorous multi-stage research programs.
  • Balance research rigor with scrappiness in a fast-moving team environment.
  • Drive cross-team collaborations from early product stages to final implementations.
  • Guide teams in creative new directions and set ambitious goals.
  • Identify new opportunities and generate innovative ideas to improve processes and culture.
  • Lead research on highly visible products with notable risk and complexity.
  • Regularly influence at the highest levels of organizations.
  • Elevate the research craft of the team.
  • Embody team culture and values.

Requirements

  • Doctorate in HCI, Human Factors, CS, Technical Communications, Information Science, Information Architecture, UX Design, Behavioral Science, Social Sciences, or related field AND 3+ years of UX Research experience, OR Master's Degree AND 4+ years experience, OR Bachelor's Degree AND 6+ years experience, OR equivalent experience.
  • Expertise in advanced quantitative methods such as SEM and multivariate modeling.
  • Experience conducting pricing and preference research using conjoint, MaxDiff, or choice-based methods.
  • 8+ years experience working in UX research or a related field.
  • High level research skills across methods, qualitative and quantitative (Mixed Methods researcher).
  • Excellent communication and presentation/storytelling skills.
  • Experience working in B2B and B2C product spaces.
  • Experience working on AI products.
  • Demonstrated championing of fundamentals of user experience, including accessibility and inclusive design.
  • Experience with commonly used research tools.

Desired Qualifications

  • Doctorate in HCI, Human Factors, CS, Technical Communications, Information Science, Information Architecture, UX Design, Behavioral Science, Social Sciences, or related field AND 5+ years user experience research experience, OR Master's Degree AND 8+ years experience, OR Bachelor's Degree AND 10+ years experience, OR equivalent experience.
  • Ability to energize and activate teams with excellent communication and presentation/storytelling skills.

Benefits

  • Base pay range for this role across the U.S. is USD $142,800 - $274,800 per year.
  • Base pay range in San Francisco Bay area and New York City metropolitan area is USD $188,000 - $304,200 per year.
  • Certain roles may be eligible for benefits and other compensation.
#UX Research#AI#Monetization#Design#Research#Mixed Methods#Quantitative#Qualitative#B2B#B2C
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Company

Microsoft

Job Posted

2 weeks ago

Employment Type

Full Time

WorkMode

Hybrid

Experience Level

Senior

Locations

United States

Qualification

Doctoral, Master, Bachelor

Applicants

Be an early applicant