Principal Technical Program Manager
Technology, Data & Digital · Product & Design · Program Management · Artificial Intelligence · Cloud Engineering
In short
This role is for a Principal Technical Program Manager within the Office of the USCI CTO, focusing on driving strategic initiatives and digital transformation for enterprise customers in Financial Services, Health & Life Sciences, Manufacturing, and Retail industries. The position requires translating business requirements into technical solutions, leveraging AI and cloud technologies, and leading cross-functional teams to achieve measurable business outcomes.
Responsibilities
- Identify and drive strategic opportunities across products, platforms, and business functions to accelerate innovation and business impact.
- Partner with customers, executives, engineering, and business leaders to understand needs, uncover gaps, and shape long-term strategy.
- Leverage data, telemetry, automation, and AI-driven insights to identify trends, validate hypotheses, and inform decision making.
- Define program vision, priorities, success metrics, and roadmaps for complex cross-functional initiatives.
- Lead business case development, risk management, and tradeoff discussions to drive executive alignment and investment decisions.
- Design and influence scalable solutions, operating models, and technical architectures in partnership with engineering and solution teams.
- Drive execution of large, cross-organizational programs from concept through delivery, ensuring alignment, accountability, and measurable outcomes.
- Establish and optimize processes, governance models, and operational rhythms to improve efficiency and reduce organizational friction.
- Partner across engineering, product, security, design, marketing, and field teams to deliver integrated customer and business solutions.
- Use AI and automation to streamline program management, reporting, insights generation, and operational decision making.
- Monitor business and solution performance through KPIs, customer feedback, and telemetry, translating insights into continuous improvement actions.
- Lead customer engagements, executive briefings, workshops, and strategic conversations to influence product direction and business priorities.
- Champion responsible AI, security, privacy, compliance, accessibility, and quality standards across all initiatives.
- Mentor and coach program managers and cross-functional teams on strategic thinking, problem solving, execution excellence, and data-driven decision making.
- Serve as a trusted advisor to senior leadership, influencing strategy, organizational priorities, and transformation initiatives.
Requirements
- Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
- 3+ years of experience managing cross-functional and/or cross-team projects.
Desired Qualifications
- Bachelor's Degree AND 12+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience.
- 8+ years of experience managing cross-functional and/or cross-team projects.
- 4+ years experience with AI specific development and programs.
- 5+ years experience with cloud infrastructure.
- 5+ years customer facing delivery experience.
- 3+ years experience specific to application development.
- Advanced working knowledge of enterprise security practices.
- Inclusive and collaborative – driving teamwork and cross-team alignment.
- Strong partner relationship management and solution development skills.
- Conversant knowledge of competing platforms and solutions.
- Proven track record of building deep relationships with CXOs and practice building executives in ISV, MSP, CD and SIs.
- Executive presence including communication and presentation skills with a high degree of comfort to large and small technical audiences.
- Proficient Problem solver, leveraging internal and/or external resources, conflict resolution, and follow through with partners.
- Orchestration of application development lifecycle.
- Experience in vertical industries, proven by projects/solutions implemented with substantial business processes covering Financial and Insurance, Manufacturing, Consumer Goods, Healthcare/Life Sciences, Retail, or other business to consumer industry scenarios.
- Demonstrable architecture, design, implementation, and/or support of complex application architectures
- Demonstrated ability to adapt to new technologies, learn quickly, and understand relevant cloud trends is required.
Benefits
- Opportunity to work on innovations leveraged worldwide.
- Contribute to cutting-edge solutions powered by Microsoft Cloud and AI.
- Promote a growth mindset, inspire excellence, and foster inclusivity.
- Work with enterprise customers in Financial Services, Health and Life Sciences, Manufacturing, and Mobility, and Retail and Consumer Goods industries.
- Specific salary ranges provided for general US, San Francisco Bay Area, and New York City metropolitan areas.
- Eligible for benefits and other compensation (details provided via link).
#technical program management#ai#cloud#financial services#manufacturing#retail#healthcare#life sciences
Company
Microsoft
Job Posted
3 weeks ago
Employment Type
Full Time
WorkMode
Remote
Experience Level
Executive
Locations
United States
Qualification
Bachelor
Applicants
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