The Job

Principal Product Manager, Work IQ

Technology, Data & Digital · Product & Design · Product Management · Software Engineering

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In short

Microsoft is looking for a Principal Product Manager to lead the evaluation stage for Work IQ, the workplace intelligence layer of Microsoft 365 Copilot. This AI-native role focuses on transforming the agent development lifecycle, driving product vision and strategy for AI agents, and ensuring enterprise trust and security.

Responsibilities

  • Own the evaluation stage end to end, including measurement across quality, accuracy, latency, cost, trust, DLP behavior, and source scoping.
  • Make evaluation continuous, run A/B testing with BizChat, and implement post-release drift detection.
  • Apply an agentic loop approach to evaluation for zero-touch evidence assembly and drift detection, while keeping human decisions accountable.
  • Dogfood Work IQ's own surfaces to build agentic loops and translate developer experiences into platform investments.
  • Define and drive the product vision and roadmap for Work IQ focus areas serving core Copilot extensibility.
  • Clarify Work IQ focus areas versus Copilot Chat, Microsoft Graph, or agent frameworks.
  • Translate customer, partner, and internal agent scenarios into clear engineering investments and priorities.
  • Define the platform's offerings for developers in eval tooling, evidence, and quality signals.
  • Own the Work IQ focus area contract, ensuring APIs are composable, predictable, and production-ready.
  • Partner with engineering on versioning, backward compatibility, and preview/GA readiness.
  • Design agentic usage patterns and enable various scenarios.
  • Shape developer experience across SDKs, CLI, MCP integrations, and documentation.
  • Partner with security, privacy, and compliance teams to define safe defaults and guardrails.
  • Establish strong collaboration partnerships with local and global engineering stakeholders.
  • Drive alignment through clear specs, decision docs, and executive-ready communication.

Requirements

  • Bachelor's Degree AND 8+ years experience in product/service/program management or software development, OR equivalent experience.
  • Ability to meet Microsoft, customer and/or government security screening requirements.
  • Required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Desired Qualifications

  • Bachelor's Degree AND 12+ years experience in product/service/program management or software development, OR equivalent experience.
  • 4+ years experience taking a product, feature, or experience to market.
  • 6+ years experience improving product metrics for a product, feature, or experience in a market.
  • 6+ years experience disrupting a market for a product, feature, or experience.
  • Experience owning or evolving developer-facing APIs or platforms.
  • Solid technical fluency in API design (REST, contracts, versioning).
  • Solid technical fluency in identity, permissions, and RBAC concepts.
  • Solid technical fluency in cloud or SaaS platforms at scale.
  • Proven ability to operate in ambiguity and influence across org boundaries.
  • Solid written and verbal communication skills for senior technical audiences.
  • Experience with Microsoft Graph, Microsoft 365 extensibility, or Copilot-adjacent systems.
  • Familiarity with AI agent architectures or agent-tool interaction models.

Benefits

  • Microsoft's mission to empower every person and every organization on the planet to achieve more.
  • Growth mindset culture, innovation, and collaboration.
  • Culture of inclusion where everyone can thrive.
  • Values of respect, integrity, and accountability.
#AI#platform#Copilot#agents#Graph#enterprise trust
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Company

Microsoft

Job Posted

2 weeks ago

Employment Type

Full Time

WorkMode

Hybrid

Experience Level

Senior

Locations

United States

Qualification

Bachelor

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