Parts Interpreter
Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Sales Support
In short
Volvo Group is seeking a Parts Interpreter at their Prestons, NSW location. This role involves efficiently identifying, sourcing, and selling truck and bus parts, managing inventory, and providing excellent customer service to a valued client base. The position requires strong communication, time management, and truck parts knowledge.
Responsibilities
- Provide efficient after-sales service by identifying, sourcing and selling truck and bus parts.
- Daily upkeep of retail displays and highlighting current specials.
- Actively market and sell parts to meet business targets and develop/maintain customer base.
- Coordinate and implement the supply of Parts and Parts Services.
- Respond efficiently to customer enquiries, process invoices, and handle returns.
- Perform parts warehousing tasks, including sorting and ordering.
- Raise vendor purchase orders and maintain documentation.
Requirements
- Excellent customer service and communication skills.
- Ability to prioritize and manage time effectively.
- Team player mindset.
- Strong truck parts knowledge, ideally within a retail environment.
- Strong Microsoft Office and general computer skills.
- Ability to participate in a rotating roster for Saturday shifts and on-call duties.
Benefits
- Eligibility to participate in a retail bonus program.
- Yearly rate increases in line with the Employee Agreement.
- Flexible working arrangements and work-life balance.
- Access to free, anonymous mental health support through EAP, Sonder, for you and your family.
- Opportunities to develop and build your career globally or cross-functionally.
- Opportunity to purchase an extra week of annual leave.
- Generous parental leave policy including superannuation.
#automotive#parts#sales#customer service#retail