Outcome Customer Engineer, Google Cloud
Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · Software Engineering
In short
Drive customer success and business ramp on Google Cloud Platform as an Outcome Customer Engineer. You will provide technical leadership, manage deployment plans, and identify expansion opportunities to ensure customers maximize their investment and achieve value realization. This hybrid role is based in Gurugram or Mumbai.
Responsibilities
- Develop and orchestrate a structured, end-to-end deployment plan across customer, professional services, and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
- Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
- Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible.
- Identify expansion opportunities for new workloads within the account during project execution.
- Drive sustainable product usage to help customers realize value on an ongoing basis and secure future contract renewals.
Requirements
- Bachelor's degree or equivalent practical experience.
- 4 years of experience with cloud native architecture in a customer-facing or support role.
- Experience in deployment planning, orchestration, or change management.
- Experience in programming languages, debugging, or systems design.
- Experience engaging with, or presenting to, technical stakeholders or executive leaders.
Desired Qualifications
- Experience selling technical solutions in one or more of the following areas: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, AI, Networking, Migrations or Security.
- Experience with Google Cloud products and differentiation from competition.
- Experience working with product and capacity teams to resolve technical and capacity blockers.
- Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment.
Benefits
- Equity is granted exclusively and discretionarily by Alphabet Inc.
- See Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
- Accommodations for Applicants form available if a need requires accommodation.
#Google Cloud#Customer Engineer#Cloud#GCP
Company
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
Hybrid
Experience Level
Mid-Senior
Locations
Gurugram, India
Mumbai, India
Qualification
Bachelor
Applicants
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