Order Support
Logistics, Sales & Operations · Supply Chain & Transport · Procurement · Logistics Management · Purchasing
In short
Seeking an Order Support professional in Pune to manage end-to-end procurement, strategic sourcing, and supplier relationships within manufacturing/engineering industries. Responsibilities include PO management, RFQ evaluation, negotiation, supplier performance monitoring, inventory control, and ERP data maintenance.
Responsibilities
- Manage end-to-end procurement activities for PDL - DC Pune.
- Release and manage Purchase Orders (POs).
- Float RFQs, evaluate quotations, and conduct techno-commercial assessments.
- Negotiate pricing, payment terms, lead times, and commercial terms with suppliers.
- Analyze and resolve supplier price increase requests.
- Identify, evaluate, and develop alternate suppliers.
- Monitor supplier performance against key metrics (SDOT, Quality, Lead Time, Responsiveness).
- Drive supplier performance improvement initiatives.
- Coordinate with suppliers, Quality, and Engineering teams to resolve quality issues.
- Manage supplier rejections, claims, and warranty-related concerns.
- Ensure timely closure of CAPA.
- Ensure availability and compliance of supplier documentation.
- Escalate critical delivery, quality, and capacity issues.
- Ensure timely availability of materials to support customer commitments.
- Monitor inventory levels and maintain optimum stock availability.
- Review safety stock levels, supplier lead times, and forecast requirements.
- Coordinate with Order Handling and Sales teams to align supplier capacity with demand.
- Drive actions to reduce excess, slow-moving, and non-moving inventory.
- Support material planning and replenishment activities.
- Maintain accuracy of Material Master, Vendor Master, lead times, and pricing data in ERP.
- Generate procurement reports and supplier performance dashboards.
- Monitor procurement KPIs and support management reviews.
- Ensure adherence to procurement policies and compliance standards.
- Collaborate with Order Handling, Sales, Quality, Engineering, Warehouse, Logistics, Service, and Finance teams.
- Proactively manage delivery risks, shortages, and supplier-related escalations.
- Participate in problem-solving and root cause analysis for supply chain issues.
- Drive lead time improvement, inventory optimization, and supplier improvement initiatives.
- Support ERP, digitalization, automation, and continuous improvement projects.
Requirements
- BE / Diploma in Mechanical, Production, Industrial Engineering.
- 3-7 years of experience in Procurement, Sourcing, Supply Chain, Materials Management, or Vendor Development within manufacturing or engineering industries.
- Experience in handling engineering commodities such as castings, machined parts, fabricated components, fasteners, plastic parts, electrical items, bought-out assemblies, and industrial products.
- Hands-on experience in supplier negotiations, supplier development, inventory management, and quality issue resolution.
- Exposure to handling supplier quality concerns, NABL documentation requirements, supplier claims, and delivery escalations.
- Experience working with ERP systems such as D365, SAP, Movex, Oracle, or similar platforms.
- Strong sourcing, procurement, and supplier management capabilities.
- Good understanding of engineering drawings, BOMs, manufacturing processes, and technical specifications.
- Knowledge of inventory management, forecasting, and material planning concepts.
- Strong negotiation, analytical, and problem-solving skills.
- Proficiency in ERP systems and MS Excel.
- Good communication and stakeholder management skills.
Desired Qualifications
- Exposure to Power BI and data analytics tools will be an added advantage.
- Result-oriented and proactive approach.
- Strong ownership and accountability.
- Excellent follow-up and execution skills.
- Attention to detail and process discipline.
- Ability to manage multiple priorities and work under pressure.
- Team player with strong cross-functional collaboration skills.
- Continuous improvement mindset.
- Positive attitude and customer-focused approach.
#procurement#supply chain#sourcing#vendor development#material management#ERP#negotiation#inventory management