Order Handling Intern
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Sales Operations · Administrative Support
In short
As an Order Handling Intern at Alfa Laval in Johannesburg, you will execute and monitor the order to invoice process using the iScala ERP system, managing orders from acceptance to invoicing. This role requires a customer-first mindset and a willingness to contribute to digital transformation and sustainability initiatives.
Responsibilities
- Execute and manage the order processes (order to Invoice) via ERP System (iScala).
- Place orders to internal factories and external suppliers.
- Order Booking in ERP system, receiving acknowledgment from factory and providing order acknowledgment to customers.
- Follow up & coordinate to ensure delivery is done in line with the incoterms, delivery time and agreed costs.
- Timely escalation and resolution of issues arising during order handling process.
- Handle Import, export documentation and logistics requirements.
- Order backlog and goods movement inventory follow up.
- Timely Invoicing once delivery obligations are met.
- Ensure customers are always informed on the order status and respond to customer queries promptly.
- Ensure compliance to standard business processes throughout order execution process.
- Develop intra organizational network to ensure smooth and timely execution of customer orders.
- Effectively communicate with factories, suppliers, and other stakeholders within and outside the organization.
- Reviewing customer’s Purchase order and our offer to check and find if any gap or non-compliance.
- Being the single point of contact to the Customer and accomplishing the business goals in terms of cost, time & quality taking support from internal stake holders.
- Updating BU managers about order status on monthly basis and highlighting issues like payments and delays and to customers as well.
- Invoicing and submission of supporting documents as per PO requirements.
- Handling Logistics / order administration – Review and finalization of shipping documents.
Requirements
- Commerce Graduate/Diploma/Business Administration with knowledge in supply chain, logistics.
- 2-4 years of experience.
- Customer oriented, a team player, outgoing, proactive with a willingness to learn & collaborate with associated stakeholders.
- Structured approach and comfortable with working on multiple overlapping assignments.
- Ability to have a discerning eye for the details as well as a holistic view of the situation.
- Willingness to be a part of our digital transformation and sustainability journey.
Desired Qualifications
- Knowledge in supply chain and logistics.
Benefits
- An interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
- Exciting place to build a global network with different nationalities to mingle and to learn.
- Your work will have a true impact on Alfa Laval’s future success; you will be learning new things every day.
#Order to Invoice#Customer Support#Logistics#ERP#Supply Chain
Company
Alfa Laval
Job Posted
1 month ago
Employment Type
Internship
WorkMode
On Site
Experience Level
Entry
Locations
Johannesburg, South Africa
Qualification
Diploma, Bachelor, No Formal Education
Applicants
Be an early applicant