Manager, Account Management, OHL
Logistics, Sales & Operations · Sales & Business Development · Account Management · Sales Management
In short
Manager, Account Management to lead a team of Account Managers responsible for the growth and development of influential sellers on the Amazon.in marketplace. The role involves driving strategic business and operational objectives, focusing on selection expansion, fulfillment channels, merchandising strategy, and catalog quality, while collaborating with various internal teams.
Responsibilities
- Contribute to goal setting for your team to align with organizational goals.
- Contribute to business strategy development and identify correct input metrics that drive growth.
- Manage and deliver against complex goals where strategy is not defined.
- Implement and track metrics to record the success and quality of your team’s sellers.
- Build and cultivate strong relationships with sellers and internal stakeholders.
- Monitor seller satisfaction survey results and establish improvement plans.
- Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs.
- Spot areas of unnecessary process or inefficiencies and work to simplify.
- Identify, optimize, and scale improvements that can benefit a large set of customers.
- Manage recruiting and hiring efforts.
- Coach, mentor, and develop your team.
Requirements
- 3+ years of sales experience
- Experience analyzing data and best practices to assess performance drivers
- Experience managing teams
- Experience using Salesforce or other CRM tool
- 2+ years of using SQL to extract and manipulate data experience
- 5+ years of B2B industry service delivery experience
Benefits
- Inclusive culture empowers Amazonians to deliver the best results for our customers.
- Workplace accommodation or adjustment for individuals with disabilities during the application and hiring process.
#Sales#Advertising#Account Management
Company
Amazon
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Bengaluru, India
Applicants
Be an early applicant