The Job

Intelligent Network SME

Technology, Data & Digital · Software & Web Development · Software Engineering · Network Administration

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In short

Ericsson is seeking an Intelligent Network SME in Bangalore, India, to lead network operations, design reviews, and capacity planning. The role involves ensuring professional delivery of IN operations, maintaining customer satisfaction, and collaborating with various internal and external teams. Requires strong expertise in IN networks, service performance, operational governance, and customer management.

Responsibilities

  • Lead network operations, design reviews, dimensioning, and capacity-planning activities for Intelligent Network (IN) services.
  • Ensure professional delivery of IN operations and NPI services.
  • Monitor network performance, KPIs, utilization, service levels, and contractual obligations.
  • Provide technical support to Sales, Marketing, Project Managers, O&M teams, and customers.
  • Manage operational resources, costs, vendors, spares, preventive maintenance, and operational expenses.
  • Plan and control the integration of new nodes, including infrastructure and equipment.
  • Adapt to new technologies and promote knowledge sharing and continuous improvement.

Requirements

  • Telecom experience in Intelligent Networks and a successful track record in large-scale IN network operations.
  • Experience in managerial, operational, and customer-facing responsibilities.
  • Strong knowledge of Network architecture, Signaling protocols, IN traffic dimensioning and capacity planning, Network performance and service characteristics, End-to-end performance audits and optimization.
  • Strong consultative, interpersonal, problem-solving, and collaboration skills.
  • Excellent oral and written communication and presentation skills.
  • Ability to work effectively in a matrix organization with both line and functional responsibilities.
  • Customer-oriented and commercially aware approach, including marketing and opportunity-identification skills.
  • Ability to manage change, share knowledge, and work effectively across diverse teams and local cultural environments in India.
  • Business understanding, financial awareness, and proficiency in IS/IT tools.
  • Familiarity with Ericsson processes, products, and ways of working.

Desired Qualifications

  • Ability to collaborate with Circle, Regional, Hub, Group, National IN and Mobility teams, Regional Managers, Central Teams, GNOC/GSDC, KAM, Project/SI/NDI, Circle D&P, and O&M teams.

Benefits

  • Outstanding opportunity to use skills and imagination to push boundaries.
  • Build solutions for tough problems.
  • Challenged in a team of diverse innovators.
  • Opportunity to craft what comes next.
#Intelligent Networks#Network Operations#Capacity Planning#Service Delivery#Customer Support#Telecom
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Company

Ericsson

Job Posted

3 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Bangalore, India

Applicants

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