Goods Flow Manager
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Warehouse Operations
In short
IKEA Malaysia seeks a Goods Flow Manager to lead the goods flow team, ensuring high availability and efficient logistics operations for a great customer experience. This role involves talent management, capacity planning, and contributing to the store's business and logistics plans while adhering to IKEA values and compliance standards.
Responsibilities
- Lead the store goods flow team and collaborate with management to ensure highest goods availability at lowest cost.
- Ensure effective, qualitative, and efficient goods flow processes for a great customer shopping experience.
- Recruit, retain, and develop talents within the goods flow team to build a competent and diverse team.
- Work with managers to secure correct usage of short and mid-term capacity and plan for future logistics needs.
- Contribute goods flow input to the store business plan and logistics action plan.
- Ensure effective communication flow to relevant stakeholders regarding goods flow topics.
- Ensure internal and external governing documents are understood and implemented by the team.
- Contribute to a people and planet positive business through sustainable and environmentally conscious actions.
- Ensure team compliance with IKEA Code of Conduct, regulations, and local legislation (health, safety, security, environment).
- Live IKEA Values and nurture a strong IKEA Culture.
Requirements
- Knowledge of fulfilment performance monitoring and KPI's.
- Knowledge of working methods to prevent goods' damage during in-store goods flow processes.
- Knowledge of merchandising principles for attractive sales spaces.
- Knowledge of creating, following, and maintaining guiding framework documents.
- Knowledge of the process for allocating products to sales locations.
- Understanding of how to use IKEA Toolbox, My Learning, and other learning materials for competence development.
- Knowledge of standard operating procedures for forklift drivers to ensure safety.
- Knowledge of planning logistics resources and processes according to sales scenarios.
- Understanding of how to lead and manage to build high-performing teams and secure succession.
#Logistics#Supply Chain#Goods Flow#Operations#Management#Retail