Field Service Engineer

Construction, Engineering & Trades · Civil & Industrial Engineering · Mechanical Engineering · Electrical Engineering

In short

Alfa Laval seeks a motivated Field Service Engineer for their Jubail, Saudi Arabia operations. The role involves performing installation, commissioning, repair, and maintenance of equipment like separators and heat exchangers, providing on-site technical support, and reporting on activities. The ideal candidate has an engineering background with 2-5 years of relevant field service experience.

Responsibilities

  • Perform installation, commissioning, inspection, repair, audits, and maintenance of high-speed separators and decanters, and plate heat exchangers.
  • Troubleshoot Electrical/PLC controls and train customer personnel.
  • Provide on-site technical support and maintenance services.
  • Execute audits and maintenance related to service agreements.
  • Prepare service reports, document visits, observations, recommendations, and commitments.
  • Adhere to all company safety (QHSE), quality, and operational procedures.
  • Effectively use AL system tools (OneService, Lead app, HSE Near miss app, E-Learning portal, Workday, Sensei IB).
  • Generate service business leads using the FSE Lead app.
  • Report Near Misses using the HSE digital platform.
  • Submit service reports, expense reports, payroll, and customer signed timesheets.
  • Support sales functions with technical solutions and participate in technical forums.

Requirements

  • Engineering background (Electrical, Automation, or Mechanical), with electrical background preferred.
  • Minimum 2-5 years of field service experience in Electrical/Mechanical equipment, heat exchangers, decanters, or high-speed separators.
  • Field service experience in Saudi Arabia or GCC is preferred.
  • Proficiency in Microsoft Office applications and digital reporting.
  • Good communication and negotiation skills, with the ability to express ideas effectively.
  • Valid driving license; Saudi Arabian or GCC license preferred.
  • Must be collaborative, customer-focused, organized, self-motivated, and results-oriented.
  • Must be flexible and willing to undertake long-term national and international assignments, including overtime and responding to short notice assignments.
  • Must be self-reliant, resilient, adaptable, independent, and robust, capable of performing effectively under pressure in a fast-paced environment with extensive travel.

Desired Qualifications

  • Process control instrumentation understanding.
  • Knowledge of software programmed and industrial networking is an advantage.

Benefits

  • An interesting and challenging position in an open and friendly environment.
  • Opportunity to help each other develop and create value for customers.
  • Be part of a young, innovative, traditional company with over 130 years of history and 3 decades in the region.
  • Opportunity to drive the purpose of Accelerating the success of customers, people, and the planet.
  • Exciting place to build a global network with different nationalities.
  • Work that will have a true impact on Alfa Laval’s future success.
  • Continuous learning opportunities.
#field service#engineering#installation#commissioning#repair#maintenance#technical support#automation#mechanical#electrical
Alfa Laval Logo

Company

Alfa Laval

Job Posted

1 week ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Jubail Industrial City, Saudi Arabia

Qualification

Bachelor

Applicants

Be an early applicant