The Job

Field Service Engineer

Construction, Engineering & Trades · Civil & Industrial Engineering · Robotics & Automation

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In short

This is a full-time Field Service Engineer role based in Birmingham, UK, focused on providing expert repair services for Atlas Copco's technology solutions. Responsibilities include installing, servicing, and troubleshooting equipment, using digital tools for logging activities, and maintaining customer satisfaction while adhering to safety standards.

Responsibilities

  • Represent Atlas Copco on-site with professionalism and a customer-first approach.
  • Install, service, and troubleshoot air compressors, dryers, gas generators, and related equipment.
  • Diagnose technical faults and deliver expert repairs with safety and efficiency.
  • Use digital tools to log service activity, maintain up-to-date records, and report on performance.
  • Participate in our on-call schedule and supporting urgent service needs when required.
  • Attend live training and regular team sessions to keep your knowledge and skills sharp.
  • Act as a brand ambassador and identifying opportunities for continuous improvement or added value.
  • Contribute to a culture of collaboration, safety, and innovation across the wider service team.

Requirements

  • Hands-on experience in industrial, mechanical, electrical, or engineering field roles, including troubleshooting and maintenance.
  • Relevant mechanical or electrical qualifications, or equivalent practical experience demonstrating competency.
  • Comfortable and confident in using standard IT applications and quick to adopt new digital tools and systems for service management.
  • Possession of a valid UK driving licence with a good driving record (no more than 3 points).
  • Demonstrated adaptability, proactive problem-solving skills, and a strong safety mindset in a fast-moving work environment.
  • Excellent communication skills with a customer-oriented approach and enthusiasm for resolving technical challenges.

Benefits

  • A fully equipped company vehicle, uniform, tools, laptop, and mobile phone.
  • All required PPE provided, safety always comes first.
  • Industry-leading training and development through our UK training facilities and technical support teams.
  • Regular team “Toolbox” meetings and a dedicated Regional Service Manager to support you.
  • Clear career progression and opportunities to grow within the business.
  • A supportive, diverse team and inclusive work culture where your contributions are valued.
  • A strong pension scheme, private medical insurance and additional perks through our employee benefits programme.
#Field Service#Engineering#Technology Solutions#Customer Satisfaction#Safety#Air Compressors#Dryers#Gas Generators#Repair#Troubleshooting#Digital Tools#On-call#Training#Brand Ambassador#Continuous Improvement#Collaboration#Innovation#Mechanical#Electrical#Industrial#UK Driving Licence#Problem-solving#Communication#Customer-oriented#Company Vehicle#PPE#Career Progression#Pension#Private Medical Insurance#Global Network#Long-term Development#Ownership
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Company

Atlas Copco

Job Posted

3 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Associate

Locations

Birmingham, United Kingdom

Applicants

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