The Job

Dynamics CRM Senior Technical Lead

Technology, Data & Digital · Software & Web Development · Software Engineering · Web Development

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In short

The Senior Technical Lead in CRM / D365 CE will oversee technical teams in delivering high-quality CRM / D365 CE solutions, ensuring successful implementation and customization of OutoftheBox functionalities. Responsibilities include leading design, defining best practices, gathering requirements, troubleshooting, and mentoring junior members.

Responsibilities

  • Lead and manage technical teams in the design, development, and implementation of crm / d365 ce solutions.
  • Define and implement best practices for crm / d365 ce outofthebox configurations and customizations.
  • Collaborate with stakeholders to gather requirements and provide technical expertise in crm / d365 ce solution design.
  • Perform system analysis, troubleshooting, and debugging to ensure smooth operation of crm / d365 ce systems.
  • Provide guidance and mentorship to junior team members to enhance their technical skills and capabilities.
  • Stay updated on the latest crm / d365 ce trends, updates, and features to propose innovative solutions.

Requirements

  • Strong proficiency in crm / d365 ce outofthebox functionalities, configurations, and customizations.
  • Extensive experience in leading technical teams and managing crm / d365 ce implementation projects.
  • In-depth knowledge of crm / d365 ce architecture, data models, and integration capabilities.
  • Excellent problem-solving skills and ability to analyze complex crm / d365 ce issues.
  • Strong communication skills to effectively collaborate with cross functional teams and stakeholders.
  • Ability to prioritize tasks, meet deadlines, and deliver high-quality crm / d365 ce solutions.

Desired Qualifications

  • Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate or similar certifications preferred.

Benefits

  • Supercharge your potential.
  • Find your career.
  • Find your spark.
  • A place that knows that helping its customers stay on top starts by putting its people first.
#dynamics#crm#d365#technical lead#chennai
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Company

HCLTech

Job Posted

3 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Chennai, India

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