Digital Content Associate, Audible
Marketing, Media & Creative · Marketing & Advertising · Content Strategy
In short
As a Digital Content Associate at Audible, you will be responsible for operational tasks related to audiobook content, including identifying and resolving issues using specific software and tools. This role requires adherence to standard operating procedures, meeting productivity targets, and making judgment-based decisions.
Responsibilities
- Perform operational activities related to audiobook content.
- Listen to, identify, and fix issues in audio content using software or tools.
- Understand and adhere to standard operating procedures.
- Analyze and identify issues in audio content.
- Resolve or fix identified issues using available resources/tools.
- Escalate problems or variances to relevant owners/teams.
- Communicate with internal and external stakeholders.
- Adhere to Service Level Agreements and average handle time.
- Meet productivity targets and quality standards.
- Make judgment-based decisions based on observations and procedures.
Requirements
- Bachelor's degree
- Experience with Microsoft Office products and applications
Desired Qualifications
- Fresher or Candidate with 1 years work experience.
#content#audiobooks#editorial#writing#content management