Digital Account Executive
Marketing, Media & Creative · Marketing & Advertising · Digital Marketing · Sales Management
In short
Microsoft seeks a Digital Account Executive to empower SME&C clients through cloud solutions and digital transformation. This role involves building executive relationships, orchestrating resources, and driving sales growth with a hybrid work model.
Responsibilities
- Serve as the central point of contact, maintaining strong customer relationships and advocating for customers within Microsoft.
- Identify decision-makers within customer organizations and leverage partners and v-teams.
- Ensure continuity of customer accounts and monitor satisfaction metrics.
- Develop strategic sales territory plans, setting priorities and outlining how to leverage specialized resources.
- Facilitate customer cloud adoption through cohesive plans, upsell, co-sell motions, and renewals.
- Understand and accelerate customer cloud strategies.
- Proactively build and maintain knowledge of Microsoft's product landscape, solutions, and industry strategy.
- Orchestrate specialized resources and partners to deliver solutions that address customer challenges and opportunities.
- Engage with partners to provide the right solutions for customer transformation journeys.
Requirements
- 6+ years of sales and negotiation experience with year-over-year growth OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) AND 4+ years of sales and negotiation experience OR Master's Degree AND 3+ years of sales and negotiation experience OR equivalent experience.
- 8+ years of technology sales and negotiation experience with year-over-year growth OR Bachelor's Degree AND 6+ years of sales and negotiation experience OR Master's Degree AND 5+ years of sales and negotiation experience OR equivalent experience.
- Strategic thinking and execution ability.
- Excellent communication, negotiation, organizational, presentation, financial acumen, written, and verbal skills.
- High performer with the ability, characteristics, and determination to compete effectively.
- Ability to work cohesively with Microsoft sales & services teams, partners, engineering, and marketing.
- Growth Mindset: Positive approach to problem-solving, learning, and development.
- Purposeful Planner & Executor: Delivers business impact with intentional planning and consistent coaching.
- Disciplined Operator: Maintains excellence in pipeline management and forecasting.
- Complex sales training, extensive presentation skills, effective marketing tactics, negotiation, and financial analysis.
- Knowledge and sales experience of cloud offerings and solutions.
- Knowledge and sales experience of line of Business applications, business process consulting or automation, CRM, Employee Performance Management (systems and processes).
Desired Qualifications
- Customer obsessed with a passion for digital-first solutions.
- Experience building relationships with executives at the Chief-level (CxO).
Benefits
- Opportunity to accelerate career growth.
- Hone solution sales and collaboration skills.
- Deepen cloud expertise.
- Flexible work arrangement, up to 50% from home.
- Work cross-collaboratively within a diverse and inclusive culture.
- Contribute to Microsoft's mission to empower every person and organization.
#Digital Sales#Account Management#Cloud Solutions#Customer Relationship Management#Business Strategy#Microsoft Cloud#SME&C#Transformation Journey#Sales Executive