Dealerpoint Manager
Logistics, Sales & Operations · Sales & Business Development · Sales Management · Fleet Operations
In short
Seeking an experienced Dealerpoint Manager from the HGV industry to manage a dealership in Faversham, Kent. The role focuses on growing profitability through people and customer management, while exceeding industry standards in financial productivity and customer satisfaction. Requires knowledge of vehicle technology, IT skills, and understanding of operator's license laws.
Responsibilities
- Produce a yearly budget for the Dealerpoint with support from management.
- Deliver annual budgets and forecasts on a monthly basis.
- Manage and control costs and expenditure as set in the budget.
- Produce action plans for necessary improvements in conjunction with the Aftersales director.
- Coordinate CRM activity with the Sales Executive, targeting new customers and managing existing ones.
- Ensure constructive annual and mid-year reviews are conducted, identifying training needs.
- Provide appropriate training and support to bridge competency gaps and ensure team success.
- Carry out audits and produce reports as requested by the Senior Management Team.
Requirements
- Experience as a Dealerpoint Manager within the HGV Industry.
- Knowledge of Vehicle technology.
- Good IT Skills in office applications such as Word, Excel, PowerPoint.
- Understanding of Operators Licence Laws and Regulations.
- Understanding of the Depots' customers and potential customers.
- Knowledge of Warranty and Contract Scope and procedure with Trucks.
- Good Business acumen, with the ability to produce and understand Finance and Management Reporting.
- Effective communication skills, both written and verbal, at all levels.
- Ability to manage and motivate a team, and to coach, support, and develop team members.
Benefits
- Salary up to £60,000 (depending on experience).
- Company car.
- 25 days holiday, rising with service.
- KPI Bonus Scheme to 30%.
- Company Pension Scheme matched to 10%.
- Private Healthcare.
- Healthcare cash back scheme.
- Work Perks discount scheme.
#HGV#Dealership#Management#Sales#Transport#Volvo Group