Customer Solutions Engineer
Technology, Data & Digital · Software & Web Development · Software Engineering · Web Development
In short
Emerson seeks a Customer Solutions Engineer in Houston, TX, for a hybrid role. This position involves creating proposals, developing cloud-based SCADA software solutions, and acting as a technical subject matter expert for sales teams. The role requires a Bachelor's Degree in Engineering and at least 5 years of relevant experience, including 2 years in technical sales.
Responsibilities
- Provide commercial and technical support to the DeltaV SaaS SCADA business development team and the Emerson Impact Partner network.
- Collaborate directly with clients to help them realize a vision for new technology adoption within their organization.
- Prepare, review, and approve the scope of work, network architectures and bill of materials deliverables required to develop budgetary proposals and binding commercial agreements.
- Demonstrate and showcase the DeltaV SaaS SCADA Cloud Platform for existing and prospective clients.
- Serve as a subject matter expert on the DeltaV SaaS SCADA Cloud Platform to assist with solution development and software training.
- Work with clients to understand their business and technical challenges and develop remote monitoring solutions that fit their requirements.
- Implement and oversee the execution of pilot projects by using internal and external software tools for data collection, validation, and visualization.
Requirements
- Bachelor’s Degree in Engineering, Engineering Technology or related. Concentration in Electrical, Computer, Mechanical or Petroleum disciplines
- 5+ years of relevant experience
- A minimum of 2 years of technical sales experience
- Willingness and ability to travel up to 25%
Desired Qualifications
- Experience with cloud-based platforms, SCADA, automation systems and field instrumentation
- Knowledge of communication protocols of Flow Computers, RTUs and PLCs including industry standard and custom programs.
- Experience with Ethernet, Radio, Cellular, and Satellite communication
- Knowledge of Oil & Gas production operations, artificial lift, and facility design.
- Proficient with Microsoft operating systems and program suites.
- Excellent presentation and technical writing skills.
- Ability to work under pressure with multiple priorities and deadlines
Benefits
- Variety of medical insurance plans, with dental and vision coverage
- Employee Assistance Program
- 401(k)
- Tuition reimbursement
- Employee resource groups
- Recognition
- Flexible time off plans
- Paid parental leave (maternal and paternal)
- Vacation and holiday leave
#Customer Solutions#Engineer#SCADA#SaaS#Cloud Platform#Automation#Sales Support#Technical Documentation#Software Demonstrations#Houston
Company
Emerson
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
Hybrid
Experience Level
Mid-Senior
Locations
Houston, United States
Qualification
Bachelor
Applicants
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