Customer Services Intern
Logistics, Sales & Operations · Sales & Business Development · Customer Success · Logistics Management · Sales Operations
In short
Tetra Pak is offering a Customer Services Intern position in Lima, Peru, as part of their 2027 Internship Program. This role involves supporting customer order processing, delivery coordination, and contributing to continuous improvement initiatives within customer service and supply chain processes.
Responsibilities
- Support the processing and management of customer purchase orders.
- Coordinate product deliveries and dispatch schedules with production plants and internal stakeholders.
- Assist with customer invoicing and delivery documentations.
- Monitor and analyze key performance indicators (KPIs) to help improve operational efficiency and customer satisfaction.
- Provide remote support to customers by responding to inquiries and helping resolve routine issues.
- Contribute to continuous improvement initiatives within customer service and supply chain processes.
- Collaborate with teams across operations, logistics, sales, and customer service.
Requirements
- Bachelor Studies in progress: Business Administration, Industrial Engineering, Systems Engineering.
- Microsoft Office (mainly Advanced Excel).
- English Advanced - Can communicate fluently, with strong skills in both written and spoken English.
- Familiarity with supply chain or logistics process is desirable.
- Availability for internship: January 18 to December 13, 2027.
- Graduation expected: December 2027 or afterwards.
- Availability to work and commute to our site 8 hours per day, Monday to Friday, from 8 am to 5 pm, during the full internship program.
Desired Qualifications
- Advanced Excel skills.
- Fluent written and spoken English.
- Familiarity with supply chain or logistics processes is a plus.
Benefits
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape.
- A culture that pioneers a spirit of innovation where our industry experts drive visible results.
- An equal opportunity employment experience that values diversity and inclusion.
- Market competitive compensation and benefits with flexible working arrangements.
#internship#customer service#supply chain#logistics#operations
Company
Tetra Pak
Job Posted
1 month ago
Employment Type
Internship
WorkMode
On Site
Experience Level
Entry
Locations
Lima, Peru
Qualification
Bachelor
Applicants
Be an early applicant