The Job

Customer Service Specialist & Advisor

Finance, Banking & Legal · Banking & Investments · Financial Analysis · Compliance & Regulatory

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In short

Nordea is seeking a Customer Service Specialist & Advisor to join their Documentary Credit Services team in Łódź, Poland. This role involves training in Letter of Credit processes, document checking, compliance screening, and payment handling, with opportunities for process enhancement and collaboration with Nordic stakeholders. Fluency in English and a proactive, detail-oriented approach are required.

Responsibilities

  • Taking part in comprehensive Letter of Credit training
  • Checking Letter of Credit documents according to international rules
  • Checking compliance (sanctions screening, AML)
  • Learning Letter of Credit payments process
  • Enhancing the process and quality to improve process performance
  • Working with multiple stakeholders in the Nordics

Requirements

  • Fluency in spoken and written English (at least B2+ level)
  • Ability to provide Lean solutions and take an active part in Continuous Improvement
  • Experience in Trade Finance area or banking would be an asset

Desired Qualifications

  • Have an eye for details
  • Have an ability to work both independently and in a team environment
  • Have a structured and disciplined way of working
  • Are self-driven and have “can do” attitude

Benefits

  • Opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment
  • Hybrid working model
  • A culture that fosters performance and growth
#Trade Finance#Documentary Credit#Letter of Credit#AML#Compliance#Nordic stakeholders
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Company

Nordea

Job Posted

1 month ago

Expires

in 1 week

Employment Type

Full Time

WorkMode

Hybrid

Experience Level

Associate

Locations

Łódź, Poland

Applicants

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