Customer Sales Support Manager
Logistics, Sales & Operations · Sales & Business Development · Sales Management · Customer Support
In short
Alfa Laval is seeking a Customer Sales Support Manager in Pune. This role is accountable for delivering net invoicing, managing pricing processes, and driving new business initiatives. The ideal candidate is an engineering graduate with 10-12 years of experience and strong leadership skills.
Responsibilities
- Lead the Customer Sales Support team to achieve business goals by providing prompt response to customer needs.
- Ensure effective execution of orders and order fulfillment.
- Actively support Regional Sales and take responsibility for quotations.
- Implement TP process for creating & updating customer price lists and discount matrixes.
- Support business for reviews & pricing decisions.
- Support business in implementing rate contracts for customers & distributors.
- Develop intra-organizational network for smooth and timely execution of customer orders.
- Implement changes and information for the service sales process.
- Utilize best practices and synergy within Service and CS.
- Act and implement new tools, initiatives, campaigns etc.
Requirements
- Engineering graduate with 10-12 Years of experience.
- Leadership and management skills.
- Good knowledge of engineering concepts, market intelligence, and commercial aspects of product-related capital sales business.
- Technical skills: MS Office, ERP, material management.
- Behavioral/Leadership Skills: Applying Expertise and Technology, Creative and Innovative, Entrepreneurial and Commercial Thinking, Persuading & influencing, Analysing, Communication skills (structure and clarity).
Desired Qualifications
- Lean sigma certification (preferable).
Benefits
- An interesting and challenging position in an open and friendly environment where colleagues help each other develop and create value for customers.
- Be part of a young innovative traditional company with over 130 years of history and 3 decades in the region.
- Contribute to Alfa Laval's purpose of Accelerating the success of customers, people, and the planet.
- Exciting opportunity to build a global network with different nationalities.
- Your work will have a true impact on Alfa Laval’s future success.
- Opportunity to learn new things every day.
- Equal opportunity employer valuing diversity.
#Sales#Customer Support#Management#Engineering
Company
Alfa Laval
Job Posted
1 month ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Senior
Locations
Pune, India
Qualification
Undergraduate
Applicants
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