Critical Environment Technician
Technology, Data & Digital · IT Infrastructure & Security · IT Support
In short
As a Critical Environment Technician (CET) for Microsoft's Cloud Operations & Innovation (CO+I) team, you will be responsible for maintaining critical datacenter infrastructure. This includes performing various types of maintenance, responding to onsite incidents, and monitoring equipment performance, working fully on-site.
Responsibilities
- Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and work on advanced tasks independently.
- Inspect and supervise critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds regularly for unsafe or abnormal conditions.
- Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
- Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations.
- Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents.
- Perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for one or more types of equipment (e.g., electrical, mechanical, cooling systems).
- Troubleshoot equipment, systems, subsystems, and components independently within their trained discipline.
- Provide consultation to lower-level colleagues in troubleshooting systems and problems.
- Ensure safety and security requirements (e.g., job hazard assessments [JHAs], environmental health and safety (EH&S), toolbox talks), and business processes and procedures are followed.
Requirements
- High School Diploma, or equivalent AND some experience in mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields).
- Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays.
- Ability to meet Microsoft, customer and/or government security screening requirements.
- Ability to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Desired Qualifications
- Good mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields).
- Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND experience in mission-critical services experience.
- Familiarity with telemetry and other platforms to monitor equipment performance and operations.
Benefits
- Opportunity for training and development, including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
- Work with a team that values respect, integrity, and accountability.
- Contribute to Microsoft's mission to empower every person and every organization on the planet to achieve more.
- Professional certifications.
#critical environment#data center#operations#maintenance#electrical#mechanical#controls#generators#HVAC#incident response
Company
Microsoft
Job Posted
1 month ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Greece
Qualification
Diploma
Applicants
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