The Job

Copilot Digital Cloud Solution Architect

Technology, Data & Digital · Software & Web Development · Software Engineering · Data Science

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In short

Microsoft is seeking an experienced Copilot Digital Cloud Solution Architect (DCSA) specializing in AI solutions to drive customer AI transformation journeys. This customer-facing role acts as a strategic trusted advisor, accelerating AI adoption and change management through partners and leveraging AI technologies like Copilot Chat, Agents, and M365 Copilot with embedded security and governance. The role requires expertise in cloud technologies, stakeholder management, and delivering customer technical projects, with fluency in Japanese and English.

Responsibilities

  • Drive customer healthy adoption of Microsoft 365 Copilot, Cowork, and Agent, measured through PRU.
  • Serve as the technical advisor for Microsoft 365 Copilot, Copilot Studio, Cowork, and Agents.
  • Lead technical unblocking engagements across identity, security, compliance, governance, data access, licensing, and platform readiness.
  • Advise customers on foundational AI readiness, including data security, oversharing controls, compliance, governance, and responsible AI practices.
  • Orchestrate partner-led execution and leverage Microsoft delivery resources to accelerate deployment and consumption.
  • Engage business and technical decision makers to connect Copilot usage to measurable business outcomes.
  • Own the progression of committed Usage Intent and Usage Consumption milestones across assigned accounts.
  • Share consumption insights, adoption patterns, blockers, and success stories to influence product improvements and field strategy.
  • Analyze usage, adoption, and business outcome signals to uncover upsell and Net New Sales Pipeline opportunities.
  • Be the focal point of contact between Microsoft and customer/partner in driving M365 Copilot, Cowork and Agent adoption.
  • Advisory on Adoption and Change Management Plan.
  • Demonstrate M365 insights to showcase trends and business impact.
  • Identify and Accelerate Expansion Opportunities.

Requirements

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 7-9 years experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting; OR equivalent experience.
  • 5+ years of experience in an enterprise customer-facing role with strong internal and external stakeholder management and communication skills.
  • 5+ years of experience delivering customer technical projects.
  • Fluency in Japanese and English, both written and verbal, required.

Desired Qualifications

  • 5+ years of experience with Microsoft 365 and Cloud platforms.
  • Hands-on experience deploying and driving adoption of Microsoft 365 Copilot, including the Copilot Control System, adoption and change management, and Copilot Analytics.
  • Deep technical expertise with Microsoft security and compliance, including Microsoft Entra (Conditional Access, identity governance), Microsoft Purview (sensitivity labels, DLP, DSPM for AI), SharePoint Advanced Management.
  • Experience building and governing AI agents with Microsoft Copilot Studio, applying a register, govern, and protect model.

Benefits

  • Leading a high-growth, AI-powered global sales team.
  • Part of a diverse, high-performing, and customer-obsessed team.
  • Opportunity to work in a fast-paced, digital-first environment.
  • Contribute to shaping the future of business.
  • Opportunity to drive customer transformation with cutting-edge AI technologies.
  • Work with different cultures and customers.
  • Ability to communicate with a variety of different audiences, especially CxOs.
  • Strong presentation skills.
  • An effective balance between business with excellent adoption and change management skills and technical acumen on Copilot and agents.
  • Ability to lead and motivate technical communities.
  • Ability to effectively recognize and adapt to change in constant learning mode.
#AI#Copilot#Cloud#Digital Transformation#Sales#Solution Architecture#Microsoft 365
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Company

Microsoft

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

Hybrid

Experience Level

Mid-Senior

Locations

United States

Qualification

Bachelor

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