In short
Electrolux Group is seeking a Collection Specialist or Junior Specialist to support their US Collections Department from their Kraków office. This full-time, permanent role involves processing incoming payments, managing deductions, and ensuring financial stability for the North American market. The position offers a hybrid work environment and opportunities for career development within a global company.
Responsibilities
- Process incoming payments, manage deductions, generate customer statements, and issue manual invoices and credit notes.
- Maintain accurate records and support data processing activities.
- Collaborate with customers and colleagues across North America for timely and accurate payment processing.
- Prepare reports according to scheduled deadlines.
- Generate customer statements.
- Archive relevant AR documents.
- Participate in monthly and yearly closing.
- Carry out account analysis and reconciliation.
- Report deviations from agreed standards to direct supervisor.
- Perform collection process for assigned entity, contacting customers regarding overdue accounts and determining reasons for non-payments.
- Deliver a high level of customer service.
- Prepare and update process documentation and elaborate reports.
- Develop and maintain professional relationships with various Business Units, Sales, and Key Individuals and Customers.
- Contribute to Electrolux Group and Sector goals (e.g., Sales, DSO, EBIT, NOWC).
Requirements
- University degree in finance, accounting, or related field.
- Fluent English.
- Proficient computer skills, including strong MS Excel.
- Detail-oriented with a focus on continual process improvement.
- Ability to multi-task under pressure.
- Knowledge and experience in reviewing and interpreting financial reports and data.
- Excellent verbal and written communication skills, with the ability to handle sensitive and confidential information.
- Ability to provide effective customer service to internal and external customers.
- Availability to work shifts (evening shift: 14:00-22:00, 2 days/week).
Desired Qualifications
- Knowledge of accounting policies and principles, activities and processes.
- Awareness of internal and external business environment.
- Previous experience in a Collection or Accounting function.
- SAP knowledge.
Benefits
- Swedish working culture and ethics.
- Friendly work atmosphere and work-life balance.
- Flexible working hours.
- Hybrid work environment (5 days working from home each month).
- Medical insurance.
- Discounts on award-winning products.
- Discounted meals in the canteen.
- Worksmile Cafeteria Platform for co-financing of Multisport or vouchers.
- Extensive learning opportunities and flexible career path.
#Finance#Accounting#Collections#AR