Central Operations Support Executive, German, DE Seller Flex
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Sales Operations
In short
This remote role requires a Central Operations Support Executive fluent in German to manage daily seller operations, monitor metrics, and coordinate with field executives. The position involves stakeholder management, rolling out new processes, and improving seller experience through data analysis and process optimization.
Responsibilities
- Remotely monitor efficient functioning of assigned sites via outbound calls, emails, and coordination with field executives.
- Liaise between field executives/sellers and internal/external agencies for efficient and timely execution of operations.
- Train and direct sellers for execution and adherence of norms and practices.
- Devise and deploy SOPs, analyze data, and propose features and processes focused on improving Seller experience.
- Support inbound and outbound operations via voice and non-voice channels.
Requirements
- Proficient in German (speak, write, and read fluently).
- Experience with Excel.
- High willingness to take ownership.
- Skills in identifying patterns and disruptions, scrutinizing details, and foreseeing data implications.
Desired Qualifications
- Bachelor's degree in business, logistics, supply chain management, or a related field (basic qualification).
- Bachelor's degree in business, engineering, statistics, computer science, mathematics, or a related field (preferred qualification).
Benefits
- 5-day work week.
- Opportunity for a workplace accommodation/adjustment during the application and hiring process if you have a disability.
#Operations Management#Seller Support#German Language