Business Operations Analyst, Senior
Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Business Analysis
In short
Qualcomm seeks a Senior Business Operations Analyst in Bangalore, India, to support sales operations, master data management, and business operations activities. This role involves ensuring data integrity, driving process improvements, and supporting cross-functional stakeholders using analytical skills and tools like Excel and Power BI.
Responsibilities
- Create, maintain, and govern customer, company, and product master data across enterprise systems.
- Ensure data accuracy, consistency, and compliance with established data governance standards.
- Perform regular data quality audits, validations, and cleansing activities.
- Manage master data requests and resolve issues within defined service levels.
- Adapt to new systems, processes, and policies.
- Exercise analytical skills to find solutions.
- Identify gaps in sales operations workflows and implement improvements to enhance efficiency and reduce cycle times.
- Monitor operational metrics and KPIs related to data quality and service delivery.
Requirements
- Minimum 8+ years related experience in Business Operations / Sales Operations Service back office in a technology-oriented industry (Semiconductor industry preferred).
- Experience in process reviewing and leading a team.
- Master’s degree in business management / Analytics, Operations.
- Ability to focus on details, multitasking, and process reviewing activities timely with quality output.
- Planning & prioritization of work assigned.
- Positive attitude and willingness to learn and upskill with tools – Adv- Excel, Power BI etc.
- Flexible for evening calls (8PM – 11PM IST) for HQ reviews and transition calls on a regular basis.
- Strong analytical, problem-solving and conceptual skills.
- Strong written and verbal communication skills.
- Minimum Bachelor's degree in Business Administration, Engineering, Finance, Marketing, or related field and 4+ years of business operations or related experience.
- OR Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 6+ years of business operations or related experience.
- Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience.
- Experience with ERP/CRM systems (Oracle, Salesforce, or similar).
Desired Qualifications
- Experience in process reviewing and leading team.
- Ability to focus on details, multitasking, Process reviewer of activities timely with quality output.
- Planning & prioritization of work assigned.
- Positive attitude and willingness to learn and upskills with tools – Adv- Excel, Power BI etc.
Benefits
- Flexible for evening calls (8PM – 11PM IST) for HQ reviews and transition calls on regular basis.
#Business Operations#Sales Operations#Master Data Management#OEM rebates analysis#Forecasting#pipeline health check#reporting#analysis#sales process optimization
Company
Qualcomm
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Senior
Locations
Bangalore, India
Qualification
Master, Bachelor, Diploma
Applicants
Be an early applicant