The Job

Bilingual GBO People Services Specialist(Temporary)

Logistics, Sales & Operations · HR & Admin · HR Operations · Administrative Support

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In short

Seeking a Bilingual GBO People Services Specialist in Baltimore, MD for a temporary hybrid role. Responsibilities include HR data management, payroll, benefits, and recruitment support, requiring strong customer service and HRMS software experience. The position offers a competitive hourly wage and a path to permanency.

Responsibilities

  • Capture and maintain co-worker life cycle data in appropriate systems.
  • Produce human resource documentation complying with legislation, service level agreements, and Ingka policies.
  • Collaborate with stakeholders on HR internal activities for timely delivery of personnel administration.
  • Develop personal goals aligned with team objectives with guidance.
  • Monitor service quality and partner with departments to address issues.

Requirements

  • University degree and 1 year of related experience, or minimum 3 years of related experience.
  • 3 – 5 years’ experience in a shared services/call center environment for a large national company.
  • 1 – 3 years’ experience with SAP, HRMS or other related HRMS software.
  • 1 – 3 years’ experience in Human Resources, including concepts and administration of Payroll, Benefits, Compensation, and/or Recruitment.
  • Basic knowledge of Federal, State, and Local legislative employment and health care laws and regulations.
  • Proven experience providing excellent customer service through live phone calls, email, and chat.
  • Strong oral and written communication skills.
  • Ability to handle confidential information with discretion.
  • Excellent time-management skills.
  • Demonstrated proficiency with computer and Microsoft Office applications.
  • Interpersonal skills and comfort working with all organizational levels.
  • Bilingual in English and French.

Desired Qualifications

  • High potential to become permanent, full-time.
  • Candidate must be commutable to White Marsh, MD.
  • Successful completion of a background check may be required.

Benefits

  • Generous paid time off, holiday and sick time.
  • WiselyPay – get earned wages up to two days early.
  • Paid parental leave (up to 16 weeks).
  • KinderCare tuition discount.
  • Retirement and bonus plans.
  • Co-worker discount, meal deal, and referral bonus.
  • Pet insurance program.
  • Education assistance and learning programs.
  • Safety shoe reimbursement.
  • 24/7 telehealth visits.
  • Dental and vision plans.
  • Medical and Rx plans (must work min. 20 hrs/wk).
  • A fun and inclusive work environment.
#People & HR#Specialist
IKEA Logo

Company

IKEA

Job Posted

6 days ago

Employment Type

Temporary

WorkMode

Hybrid

Experience Level

Mid-Senior

Locations

Baltimore, United States

Qualification

Undergraduate

Applicants

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