The Job

Analyst (Support & Operations)

Technology, Data & Digital · IT Infrastructure & Security · Cybersecurity · IT Support · Software Engineering

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In short

The L2 Security Analyst in Madurai, India, is responsible for real-time monitoring, investigation, and response to security threats using Microsoft Defender for Endpoint. This role requires 24x7 support and collaboration with global teams for threat detection, containment, and remediation.

Responsibilities

  • Monitor, investigate, and respond to identity-based and endpoint security threats using Microsoft Defender for Endpoint (MDE).
  • Provide 24x7 support coverage and collaborate with global security teams.
  • Ensure threat detection, containment, and remediation in a fast-paced environment.
  • Work with very large and complex networks.
  • Review SIEM escalated incidents and qualify true positives.
  • Provide monthly trend and security analysis summary reports.
  • Provide SIEM event/Incident analytics support.
  • Perform advanced triages and collaborate with resolved groups or third parties.
  • Liaise between cross-functional teams and assist in formulating security incident response reports.
  • Advocate protection and mitigation strategies from lessons learned exercises.

Requirements

  • Experience in Security Operations Center (SOC) environment.
  • Knowledge/experience on any SIEM tools or experience on IDS platform and Network Security roles.
  • Exposure to Mitre framework and equivalent.
  • Hands-on experience in EDR platforms and threat analysis.
  • Threat hunting/incident response experience.
  • Experience and knowledge in Network security/System Security/Endpoint Security.
  • Experience of Event Monitoring and analysis and escalations.
  • Provide inputs for content management.
  • Experience on Monthly, Weekly and daily reporting.
  • Good verbal/written communication skills.
  • Client facing technical analysis report and presentation skills.

Desired Qualifications

  • Self-motivated individual and creative thinker.
  • Ability to take ownership of tasks and projects.
  • Ability to work with the team and manage tasks effectively.
  • Proven track record of consistent and organized outputs.
  • Eagerness to understand complex problems and requirements.
  • Aptitude for translating problems into workable designs and solutions.
  • Keen eye for detail.
  • Willing to work in 24x7 operations.
  • Continual system improvement mindset.

Benefits

  • Opportunity to work with a global technology company.
  • Home to over 223,000 people across 60 countries.
  • Consolidated revenues of $14.8 billion as of 12 months ending June 2026.
  • Work with clients across all major verticals.
  • Possibility of travel opportunities from time to time.
#Security Analyst#Support#Operations#L2 Support#Threat Detection#Incident Response#SIEM#MDE#EDR#24/7 Operations
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Company

HCLTech

Job Posted

2 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Madurai, India

Applicants

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