Training Specialist, Last Mile - Training Team
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management
In short
Amazon's Last Mile learning team seeks a Training Specialist in Patna, Bihar, to develop and conduct operations training. This on-site role focuses on boosting employee competencies, identifying knowledge gaps, and improving workplace performance, with a requirement for business travel.
Responsibilities
- Own business goals and identify knowledge gaps.
- Recommend ways to support AMZL and EDSP stations in meeting business goals.
- Track station performance and pre-announce training interventions.
- Supervise structured learning metrics and oversee results.
- Manage live performance metrics end-to-end.
- Conduct learning sessions on new processes and BQM through ITL or digital learning.
- Deliver various continuous learning training courses.
- Maintain data and analysis through Excel reports.
- Ensure timely completion of new hire training, coaching, and performance improvement programs.
- Partner with operations leaders during station audits to check process compliance and fix gaps.
- Identify and certify learning coaches.
- Lead individual improvement projects to enhance business performance.
- Drive Quality & Learning metrics.
- Conduct chime and classroom sessions for stakeholders.
Requirements
- Experience with written and verbal communication and presentation.
- Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook).
Desired Qualifications
- Experience working with and delivering training/information to Associates and TL level employees.
Benefits
- Inclusive culture that empowers Amazonians.
- Support for workplace accommodations for individuals with disabilities during the application, hiring, and onboarding process.
#Training#Specialist#Last Mile#Logistics#Supply Chain
Company
Amazon
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Patna, India
Applicants
Be an early applicant