Technical Support Engineers – Email
We are looking for Technical Support (email) Engineers with previous experience in handling International clients over Email and Chat platforms.
What we appreciate :
- Ability to create a good level of rapport with the customers by replying to their queries in a timely fashion.
- Understanding client needs and helping them choose the pricing plans as per their requirements
- In-depth understanding of the product and its position in the industry
- Strong verbal and written English skills
- Experience in a Customer Support environment
- Minimum 2 years of Experience in Email/Chat Support
- Research-oriented and Process-Oriented
- Ready to work in US Shifts
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