The Job

Technical Architect (DPO)

Technology, Data & Digital · IT Infrastructure & Security · Cybersecurity · DevOps

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In short

We are looking for an experienced BTPM L3 Engineer with expertise in privilege management for servers and user endpoints. This role involves providing L3 support, designing least-privilege policies, and acting as an escalation point for complex privilege-related incidents. The position requires strong technical and professional skills, with experience in ITSM/SLA-driven environments.

Responsibilities

  • Provide L3 support and technical ownership for BeyondTrust Privilege Management (BTPM) across servers and user machines.
  • Design, implement, and maintain least-privilege policies for Windows, Linux/Unix, and end-user endpoints.
  • Act as the final escalation point for complex privilege-related incidents and access issues.
  • Support onboarding of applications requiring elevated privileges through policy tuning and optimization.
  • Ensure compliance with security standards, audits, and regulatory requirements.
  • Drive privilege reduction initiatives while balancing security and user productivity.
  • Support changes, upgrades, and continuous improvements of the BTPM platform.
  • Create and maintain operational documentation, SOPs, and knowledge articles.
  • Mentor L1/L2 engineers and collaborate with Security, Infrastructure, and Endpoint teams.

Requirements

  • Strong hands-on experience with BeyondTrust Privilege Management (BTPM) or equivalent endpoint privilege management tools.
  • In-depth knowledge of Windows servers and workstations (admin controls, policies).
  • In-depth knowledge of Linux/Unix privilege models (sudo, PAM, permissions).
  • Experience managing server and endpoint-level privilege access in enterprise environments.
  • Strong troubleshooting and root-cause analysis skills.
  • Excellent communication and documentation skills.
  • Ability to work independently and manage high-priority production issues.
  • Experience working in ITSM / SLA-driven support environments.

Desired Qualifications

  • Exposure to PAM tools like CyberArk EPM.
  • Scripting knowledge (PowerShell, Bash).
  • ITIL or security-related certifications.
  • Acts as Technical SME for Privilege Management.
  • Owns complex incidents and ensures end-to-end resolution.
  • Contributes to platform stability, security posture, and process improvement.

Benefits

  • Supercharge your potential at HCLTech.
  • Find your career and your spark at HCLTech.
  • A place that knows that helping its customers stay on top starts by putting its people first.
#BTPM#Privilege Management#L3 Support#Servers#User Endpoints#BeyondTrust#Least Privilege Policies#Windows#Linux#Unix#Security#Compliance#ITSM#SLA#CyberArk
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Company

HCLTech

Job Posted

2 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Noida, India

Chennai, India

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