Specialist II Order Management
Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Administrative Support
In short
Specialist II Order Management professionnel is sought to join a high-performing Order Management team in Mandaluyong, Philippines. The role involves receiving, entering, and processing orders, responding to inquiries, coordinating with internal teams, and updating order statuses in business systems. Requires a Bachelor's degree, 3 years of relevant experience, and proficiency in MS Office and business systems like ORACLE.
Responsibilities
- Receive, enter, and process orders into the Business System
- Respond to general inquiries and requests from mailbox and identify need for escalations
- Coordinate with factory personnel, representatives, Inside Sales and Customer Support
- Notify customer of promise delivery date and provide shipment confirmation to customers
- Update order and quote records and status in Business System
Requirements
- Bachelor’s degree in any 4-year course
- At least 3 years of experience related to documentation management, data entry and/or data administration support or function
- Knowledge of MS Office Applications like MS Outlook and Excel
- Applicable business processes & System tools – (ORACLE, FileNet, eDocs, SharePoint)
- General understanding of the quote-to-cash process
Desired Qualifications
- Strong drive for results
- Passion and enthusiasm to get things done
- Excellent analytical and quantitative skills
- Ability to efficiently carry out tasks independently and generate accurate, high-quality reports
- Proactive and highly innovative in approaching problem-solving efficiently
- Good communication skills
- Proficiently communicate ideas and influence both internal and external customers
- Interpersonally savvy and able to collaborate and efficiently work with people at any level
Benefits
- Competitive benefits plans
- Variety of medical insurance plans
- Employee Assistance Program
- Employee resource groups
- Recognition programs
- Flexible time off plans
- Paid parental leave (maternal and paternal)
- Vacation and holiday leave
#Order Management#Customer Service#Documentation Management#Data Entry#Data Administration#MS Office#ORACLE#FileNet#eDocs#SharePoint#Quote-to-Cash#Hybrid
Company
Emerson
Job Posted
1 month ago
Employment Type
Full Time
WorkMode
Hybrid
Experience Level
Associate
Locations
Mandaluyong, Philippines
Qualification
Bachelor
Applicants
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