Solution Architect
Technology, Data & Digital · Software & Web Development · Software Engineering · Cloud Engineering
In short
Ericsson is seeking an experienced Solution Architect in Bangalore, India, to deliver end-to-end Service Assurance solutions. Responsibilities include designing architectures, analyzing requirements, leading implementations, and ensuring high-quality delivery aligned with customer needs and industry best practices.
Responsibilities
- Design end-to-end solution architectures and technical blueprints aligned with business and customer needs.
- Gather and analyze customer requirements, perform feasibility assessments, and develop solution proposals.
- Lead solution design, implementation, deployment, and customer acceptance activities.
- Define scalable, secure, reusable, and event-driven integration architectures across enterprise applications, OSS/BSS, IT infrastructure, cloud, and virtualized environments.
- Establish integration standards, frameworks, reusable components, and best practices.
- Conduct architecture reviews and ensure compliance with security, governance, performance, and reliability standards.
- Identify technical risks and develop mitigation plans.
- Manage one or more MITO delivery projects, ensuring delivery within scope, quality, and timelines.
- Collaborate with customers, Solution Architects, MSIT & ADM, MA/CU organizations, SDAP, Managed Services delivery teams, and customer O&M teams.
- Provide technical leadership, stakeholder management, solution consulting, effort estimation, roadmap planning, and delivery governance.
- Drive automation, operational efficiency, continuous improvement, and service excellence.
- Mentor engineers and technical leads and contribute to Proof of Concepts (PoCs), technical interviews, training, and product evaluations.
Requirements
- 10+ years of experience in Telecom and/or IT systems design, implementation, integration, and operations, including 5+ years in Solution, Integration, or Enterprise Architecture.
- Strong expertise in Solution Architecture, System Design, Enterprise Integration, and IT Service Assurance solutions.
- Experience delivering OSS/BSS System Integration and Managed Services projects.
- Strong knowledge of Fault Management, Performance Management, Reporting, Monitoring, and Automation solutions.
- Hands-on experience with monitoring and observability platforms including SNMP, Zabbix, ELK Stack, Prometheus, Grafana, Kibana, OpenTelemetry (OTEL), and Jasper Reports.
- Experience with integration technologies including REST APIs, Microservices, Event-Driven Architecture, Kafka, and RabbitMQ.
- Hands-on experience with Docker, Kubernetes, and OpenShift (preferred).
- Strong understanding of Cloud platforms, IT infrastructure, virtualization, Linux, Windows, networking, inventory, and topology management.
- Proficiency in Python, Shell, Perl, JavaScript, XML, and database technologies.
- Strong customer-facing communication, presentation, consulting, and stakeholder management skills.
- Excellent analytical, problem-solving, negotiation, and cross-functional leadership capabilities.
- Passion for innovation, automation, continuous improvement, and delivering high-quality customer solutions.
Desired Qualifications
- ITIL certification/knowledge, AI/ML exposure, and willingness to travel for short-term national and international assignments are considered an advantage.
Benefits
- Outstanding opportunity to use skills and imagination to push boundaries.
- Build solutions never seen before to some of the world’s toughest problems.
- Be challenged, but not alone; join a team of diverse innovators.
- Chance to craft what comes next.
- Encouraging a diverse and inclusive organization is core to our values.
- Champion diversity in everything we do.
- Collaborate with people with different experiences to drive innovation.
- Essential for future growth.
- Encourage people from all backgrounds to apply and realize their full potential.
- Ericsson is proud to be an Equal Opportunity Employer.
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