Service Technician
Manufacturing & Production · Production & Assembly · Manufacturing Engineering · Maintenance & Reliability
In short
As a Service Technician for Atlas Copco Compressors LLC, you will perform routine preventive service, troubleshoot and repair air compressors and dryers, and manage installations. This remote role requires a customer-focused individual with 1-2 years of technical experience, strong communication skills, and the ability to travel within the Memphis, Tennessee area. Benefits include flexible health insurance, 401(k) match, and paid training.
Responsibilities
- Perform routine preventive service, troubleshoot and repair air compressors, air dryers, drains, controllers, and low-pressure blowers.
- Set, install, and pipe compressor systems.
- Gain knowledge of VSDs, refrigeration, industrial networks, remote monitoring, and air audits.
- Pressure wash and clean customer equipment pads including skids, coolers, concrete, and tanks.
- Communicate with customers and Service Manager about services performed and present repair/upgrade options.
- Complete all service-related documentation, including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents.
- Attend training at Air Academy and train with Senior Service Technicians.
- Promote and practice proper safety procedures and correct use of personal protective equipment.
- Provide a high level of customer service and respond to customer needs.
- Participate in a rotating 24/7/365 on-call pool with other Technicians.
- Travel to customer locations, including out-of-town and overnight travel, as scheduled.
Requirements
- 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
- Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics is preferred.
- Ability to work independently and complete tasks within assigned deadlines.
- Customer-focused with ownership of meeting customer needs.
- Ability to use computers to complete work orders, order parts, and for training.
- Supply all basic required tools.
- Ability to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.
- Basic understanding of mechanics and electrical theory.
- A High School Diploma or equivalent is required.
- Valid driver's license and fluent in English.
- Must reside within reasonable commute (30 minutes to 1 hour) of the assigned territory.
- Must be able to park a company-issued, branded service vehicle at your place of residence without any restrictions.
- Subject to random drug testing.
Desired Qualifications
- Experience in HVAC is a plus.
- Certifications are a plus (EPA Certified).
- Participate in occasional travel to Rock Hill, SC for paid training.
Benefits
- Flexible benefits plan including medical, dental, and vision.
- Generous 401(k) retirement plan match in addition to an automatic contribution.
- Competitive paid time off and sick time.
- Life & Disability insurance.
- Paid training.
- Excellent paternal, adoption, and maternal leave.
- Equipped with a company vehicle, laptop, cell phone and uniform.
- This position is overtime eligible and overtime begins after completing 8 work hours in a day.
#Service#Technician#Field Service#Customer Service#Mechanical#Electrical#HVAC#Remote
Company
Atlas Copco
Job Posted
1 month ago
Expires
in 3 weeks
Employment Type
Full Time
WorkMode
Remote
Experience Level
Mid-Senior
Locations
Memphis, United States
Qualification
Bachelor
Applicants
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