Service Engineer

Technology, Data & Digital · Software & Web Development · Software Engineering · Embedded Systems

In short

ABB is seeking a Service Engineer in Napier, New Zealand, to provide expert technical support for power systems, troubleshoot complex problems, and lead service projects. The role requires a Bachelor's degree in Electrical Engineering or equivalent, with a minimum of 3 years of relevant experience in the power industry.

Responsibilities

  • Provide expert technical support and troubleshoot complex power systems problems across various service categories (commissioning, maintenance, fault-finding, retrofits), both remotely and on-site.
  • Lead specialist service projects independently—managing timelines, budgets, technical delivery, documentation, and HSE compliance while coordinating internal and external teams.
  • Act as a technical consultant to management and customers, recommending cost-effective service solutions and identifying new service opportunities by collaborating with ABB sales teams.
  • Drive continuous improvement by sharing best practices, developing comprehensive technical documentation, and proactively suggesting product and quality enhancements.

Requirements

  • Bachelor's degree in Electrical Engineering or equivalent professional electrical registration.
  • Minimum 3 years of hands-on experience in technical support, field service, or similar roles within the power industry.
  • Deep expertise in power systems, power electronics, power quality, energy management, and grid stability concepts.
  • Excellent communication skills—able to explain technical concepts clearly to both technical and non-technical audiences.
  • Strong problem-solving abilities, critical thinking under pressure, and proven ability to manage complex projects independently.
  • Willingness to travel nationally and internationally to customer sites for commissioning, support, and training activities.
  • Demonstrated commitment to Health, Safety, Environment (HSE) standards, operational integrity, and continuous learning.

Benefits

  • Empowerment to lead and share bold ideas.
  • Growth through hands-on experience, mentorship, and learning that fits your goals.
  • Opportunity to make an impact and move things forward.
#Service#Engineering#Power Systems#Technical Support#Field Service#Troubleshooting#Commissioning#Maintenance#Fault-finding#Retrofits#Project Management#Customer Consultation#ABB#Napier#New Zealand#Critical Power
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Company

ABB

Job Posted

1 week ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Napier, New Zealand

Qualification

Bachelor

Applicants

Be an early applicant