Service Coordinator
Manufacturing & Production · Production & Assembly · Production Management
In short
Sandvik Rock Processing Australia is seeking a Service Coordinator in Jandakot for a full-time, permanent position. This role involves coordinating service operations, managing scheduling, resources, and customer communications to ensure efficient and safe service delivery. The ideal candidate has experience in service coordination, customer relationship management, and ERP systems.
Responsibilities
- Coordinate and support service operations for Sandvik Rock Processing across customer sites and company facilities.
- Ensure all service activities are delivered safely, efficiently, and in compliance with health, safety, training, and operational requirements.
- Manage service scheduling, resource planning, compliance tracking, customer communications, job costing, and administrative support.
- Deliver exceptional customer service, maintain strong client relationships, and support business performance.
- Drive a culture of safety, continuous improvement, and operational excellence.
Requirements
- Previous experience coordinating mobilisations to WA mine sites (Rio Tinto site mobilisation experience highly regarded).
- Demonstrated experience in a similar service coordination, planning, or administration role.
- Minimum 2 years' experience in customer relationship management.
- Minimum 2 years' experience in a Planning, Scheduling, or Coordination position.
- Experience using SAP or similar ERP systems is desirable.
- Strong organisational, problem-solving, and communication skills.
- Ability to prioritise competing demands and work effectively under pressure.
- Current unrestricted Australian Driver's Licence.
Desired Qualifications
- Current First Aid Certificate, or willingness to obtain.
- Intermediate Microsoft Excel skills, or willingness to undertake training.
- Intermediate SAP skills, or willingness to undertake training.
Benefits
- Supportive and Inclusive Culture
- Career Development opportunities
- Work-life Balance and flexibility
- Health and Wellbeing programs including mental health support
- Leadership Support from experienced professionals
- Family-Friendly Policies including paid parental leave
- Employee Benefit programs including discounts and salary sacrifice options
#Rock Processing#Service Operations#Customer Sites#Health and Safety#Resource Planning#Customer Communications#Job Costing#Customer Service#Client Relationships#Business Performance#Continuous Improvement#Operational Excellence#Mobilisations#Mine Sites#Rio Tinto#Customer Relationship Management#Planning#Scheduling#Coordination#ERP Systems#Problem-Solving#Communication#Microsoft Excel#SAP#First Aid#Driver's Licence#Diversity#Inclusion#Equal Opportunity#WORK180 Endorsed Employer
Company
Sandvik
Job Posted
1 week ago
Expires
in 2 weeks
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Jandakot, Australia
Perth, Australia
Applicants
Be an early applicant