Senior Track Lead
Technology, Data & Digital · Data, AI & Analytics · Data Engineering · Software Engineering
In short
The Senior TIBCO Streambase Platform Support Specialist will ensure the reliability and scalability of streaming solutions within the life sciences and healthcare sectors. This role involves expert-level support for TIBCO Streaming software, proactive incident resolution, root cause analysis, and collaboration with cross-functional teams.
Responsibilities
- Provide advanced technical support and troubleshooting for TIBCO Streaming Platform, ensuring high availability and optimal performance.
- Monitor, analyze, and proactively resolve incidents related to streaming data applications in production and development environments.
- Lead root cause analysis for major incidents, implement corrective actions, and document solutions for knowledge sharing.
- Collaborate with development, infrastructure, and application teams to design, implement, and upgrade TIBCO streaming solutions.
- Manage platform maintenance, including patching, upgrades, and performance tuning.
- Create and maintain documentation for support procedures, configurations, and platform architecture.
- Mentor junior support engineers and provide technical guidance to enhance team capabilities.
- Ensure compliance with industry regulations and internal security standards within life sciences and healthcare environments.
- Participate in capacity planning, disaster recovery, and business continuity activities related to TIBCO streaming.
- Liaise with TIBCO and other vendors for escalated support cases and product enhancements.
Requirements
- Minimum 6-8 years of hands-on experience with TIBCO Streambase Platform support and administration.
- Deep knowledge of TIBCO Streaming/Live Datastreams architecture and components.
- Proficiency in diagnosing and resolving complex application and platform issues.
- Experience with integration of TIBCO Streaming with other middleware, databases, and enterprise systems.
- Strong understanding of ITIL practices and incident management in regulated environments.
- Familiarity with life sciences and healthcare industry compliance (e.g., HIPAA, FDA, GxP).
- Excellent communication, documentation, and stakeholder management skills.
- Experience with cloud platforms (AWS, Azure, GCP) and deploying streaming solutions in hybrid environments.
- Knowledge of scripting languages (Python, Shell, PowerShell) for automation and monitoring.
- Exposure to Kafka, Apache Flink, or other real-time data streaming technologies.
- Prior experience in mentoring teams or leading technical projects.
Desired Qualifications
- Certifications in TIBCO technologies or related streaming platforms (preferred).
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Company
HCLTech
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Senior
Locations
Chennai, India
Applicants
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