Senior Technical Support Engineer – Structural Simulation / FEA
Construction, Engineering & Trades
In short
Synopsys seeks a Senior Technical Support Engineer with expertise in structural simulation and FEA to provide advanced support to customers using LS-DYNA and other simulation tools. This on-site role involves troubleshooting complex issues, guiding customers, and collaborating with development teams to enhance simulation accuracy and customer success.
Responsibilities
- Provide technical support to customers using Workbench Mechanical and LS-DYNA, troubleshooting complex simulation issues including model setup errors, solver failures, and unrealistic results
- Review customer inputs, identify root causes, and recommend practical solutions for structural analysis, nonlinear mechanics, explicit dynamics, and multi-physics scenarios like crash and impact simulations
- Work directly with customers through email and virtual meetings to guide them on best practices and modeling approaches
- Investigate and reproduce reported issues, document findings, and collaborate with development teams on bug fixes and enhancements
- Build expertise in key application areas such as explicit dynamics, crash simulation, and NVH
- Support technical discussions, demos, and customer engagements alongside sales and application teams
- Develop and maintain technical content including knowledge base articles, workflow guides, and best practices that help customers and internal teams
Requirements
- Bachelor's degree or higher in Mechanical Engineering, Civil Engineering, Aerospace Engineering, or a related field
- Strong fundamentals in structural mechanics, finite element analysis, and nonlinear simulation
- Experience with simulation tools such as LS-DYNA, Ansys, Abaqus, Nastran, Radioss, or OptiStruct
- Ability to troubleshoot and debug complex simulation problems, not just run models but understand when results don't add up
- Strong analytical and problem-solving skills that let you work through ambiguous or incomplete information
- Ability to clearly communicate technical concepts to both technical and non-technical audiences
Desired Qualifications
- Experience in explicit dynamics or crash simulation is a plus
- A Master's or PhD in a related field is a plus
Benefits
- Comprehensive range of health, wellness, and financial benefits
- Total rewards include both monetary and non-monetary offerings
- Annual bonus, equity, and other discretionary bonuses may be available
- Comprehensive health, wellness, and financial benefits as part of a competitive total rewards package
- The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education.
#Technical Support#FEA#Structural Simulation#LS-DYNA#Ansys#Abaqus#Nonlinear Mechanics#Crash Simulation