Senior Technical Architect

Technology, Data & Digital · Software & Web Development · Backend · Full Stack

Smart Summary

AI-generated overview of this position

HCLTech is seeking a Senior Technical Architect with a strong skillset in Telephony, specifically experience with Nice CXone User Hub and Studio Scripting. The role involves modifying scripts and potentially working with PCI PAL, Satmetrix, and advanced CXone reporting. This position is based in Hyderabad or Noida, India.

Job Summary

Skillset : Telephony

Must Have:

Experience on Nice CXone User Hub
Experience on Studio Scripting, able to read and modify

Good to Have:

Experience with PCI PAL (is a plus)
Experience on Satmetrix Feedback Management system
Experience on CXone reporting with preference to be able to build custom reports.

Key Responsibilities

Skillset : Telephony

Must Have:

Experience on Nice CXone User Hub
Experience on Studio Scripting, able to read and modify

Good to Have:

Experience with PCI PAL (is a plus)
Experience on Satmetrix Feedback Management system
Experience on CXone reporting with preference to be able to build custom reports.

Skill Requirements

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Other Requirements

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